I oversaw all marketing and advertising initiatives, ensuring that each campaign aligned with the company’s objectives and brand strategy. I managed and organized company files and data to ensure efficient retrieval and compliance with organizational standards. Additionally, I prepared comprehensive monthly reports that included financial, sales, market penetration, and rental analyses, providing key insights to inform business decisions. I developed PowerPoint presentations for staff meetings, highlighting marketing trends, research insights, and monthly goals to keep the team aligned and informed.I also provided critical support to the owner of a leading regional real estate brokerage, ensuring compliance with contractual sales terms and facilitating their timely execution. My responsibilities extended to maintaining effective communication with clients, loan officers, title companies, and fellow agents to ensure smooth and successful transaction processes. Furthermore, I managed the executive calendar, coordinating schedules and appointments to maximize efficiency and ensure the owner’s time was well-organized.

In my role, I developed and implemented student behavior and discipline policies, leading to a 51% reduction in disciplinary incidents and fostering a positive school climate. I worked closely with teachers, counselors, and parents to address and support students' academic and social-emotional needs, which contributed to improved engagement and retention rates. I also coordinated and supervised various school-wide initiatives, such as anti-bullying campaigns and diversity programs, which promoted inclusivity and respect throughout the student body. Additionally, I served as a primary point of contact for student grievances, mediating conflicts and implementing restorative justice practices to resolve issues and encourage accountability.

I developed and implemented communication strategies to effectively disseminate critical fire-related information to the public, ensuring timely and accurate messaging during emergencies. I served as the primary spokesperson during fire incidents, providing media briefings and updates to local news outlets and community stakeholders. I also collaborated closely with fire management teams to assess fire risks and prepare comprehensive public safety announcements, which helped enhance community preparedness and response efforts. Additionally, I prepared detailed reports and post-incident evaluations to assess the effectiveness of communication efforts and identify areas for improvement in future fire response initiatives.

I conducted backfire and burnout operations to help control and contain wildfires. I operated water and chemical hoses and pumps, ensuring effective fire suppression. I analyzed fire weather and topographical data to assess risks and inform firefighting strategies. Additionally, I constructed landing spots for fire suppression helicopters, facilitating efficient aerial operations. I also used my expertise to predict fire behavior, which was critical for planning containment efforts and minimizing damage.

While at Axia Public Relations, I supported the team in monitoring and analyzing media coverage, providing valuable insights to inform strategic decision-making. I contributed to the creation of media kits, presentations, and other promotional materials aimed at enhancing client communications. Additionally, I conducted research on industry trends and competitive landscapes to assist in the development of targeted PR strategies. I also helped strengthen internal communications by drafting newsletters, memos, and blog posts to keep employees and stakeholders informed and engaged.

As a Clay Hunt Fellow with Team Rubicon, I contributed to the development and implementation of a field training program for volunteer Public Information Officers (PIOs), aimed at improving communication effectiveness during disaster response efforts. Additionally, I completed a year-long leadership curriculum, which provided me with advanced skills in leadership, crisis management, and organizational development, further enhancing my ability to lead and support disaster response teams.

I oversaw all aspects of development, planning, and approval for program events across the state of Florida. I organized community outreach events aimed at raising public awareness of veteran concerns, while staying current on military issues to provide appropriate referrals for veterans seeking assistance. I maintained an open line of communication with more than 1,100 volunteers throughout the state, ensuring consistent engagement and support. I also established a team of state liaisons to assist with the coordination of remote events. Additionally, I kept detailed documentation of events and activities within the state, which was used for monthly presentations to highlight progress and outcomes.

I drafted and edited press releases, media alerts, and other communication materials to support client needs and enhance public relations efforts. I monitored media coverage and tracked key performance metrics to assess the success of PR campaigns. Additionally, I managed social media accounts, creating engaging content to promote brand messaging and drive audience engagement. I provided administrative support to the PR team by scheduling meetings, maintaining media lists, and preparing client reports. I also collaborated with cross-functional teams, including marketing and design, to ensure consistent messaging across all communication channels.

During my time at the Nassau County Emergency Operations Center, I was responsible for evaluating and updating the standard operating procedures (SOPs) and communication protocols, ensuring that they were aligned with best practices for crisis response and effective public communication. This included reviewing the processes for how and when the EOC engages with stakeholders during a crisis, with the goal of enhancing the overall efficiency and clarity of communications in emergency situations.

I supervised the donations program, overseeing various aspects including managing personnel, coordinating vehicles, and organizing the intake of donated items. I was responsible for ensuring the efficient operation of the program, which involved coordinating logistics and providing guidance to staff to optimize donations collection. I also played a key role in implementing the Nextraq Fleet Management program, a system that significantly increased the productivity of our staff. By streamlining vehicle usage and tracking, the program led to a marked improvement in operations, ultimately boosting donation intake by as much as $10,000 per month.In addition to overseeing the donations program, I managed all social media outlets for the organization. This included creating and curating content, engaging with followers, and leveraging social media platforms to raise awareness, promote donation drives, and strengthen community support. My efforts on social media contributed to enhancing the organization's visibility and fostering stronger relationships with both donors and volunteers.

I was responsible for training volunteers in general home building practices, ensuring they understood the necessary skills and safety protocols to contribute effectively to construction projects. I supervised all activities on the job site, including the operation of power tools, while ensuring strict compliance with OSHA safety standards to maintain a secure working environment. Additionally, I led teams in the successful completion of over 40 homes within a six-month period, coordinating tasks, managing resources, and providing guidance to ensure that each project was completed on time and to high-quality standards.

During my tenure, I completed 100 percent of all qualification tasks within 15 months, achieving this milestone 30 percent ahead of my peers. I was responsible for managing and coordinating all aspects of the ongoing training program for 43 individuals, ensuring that each participant met performance and skill development standards. My leadership in overseeing the shop’s environmental safety program resulted in recognition from the Group Commander for maintaining a high level of safety compliance and operational efficiency. Additionally, I was tasked with managing the maintenance bench stock program, ensuring proper inventory levels and timely ordering of necessary supplies. Due to my exceptional performance both on and off the job, I was promoted to the rank of E-4 six months ahead of schedule, reflecting my commitment to excellence and strong leadership skills.