• Demonstrated project management and technical troubleshooting skills in overseeing hundreds of employees and volunteers on event days, maintaining Mashgin, Square, and AIFI cashless POS systems, loading new menus and offers into advertising and menu boards, and handling inventory control.• Leveraged time management, multitasking, and organizational abilities to serve as the primary point of contact for massive events including the NFL Draft, Lions playoff games, and Taylor Swift concerts.• Utilized communication skills to orchestrate cross-functional coordination with data analyst, supply, warehouse, and accounting teams, resolving issues and ensuring memorable guest experiences.• Received a promotion to Team Lead, delegating tasks, assigning resources, and reviewing the work of other IT Supervisors to ensure the completion of key responsibilities within deadlines.

• Served as the personal assistant to the owner of a used car dealership, learning all elements of the business including sales, marketing, advertising, customer relations, logistics, and compliance. • Supported vehicle acquisitions throughout the process, including inspecting vehicles, negotiating at auctions, and arranging transportation and logistics to move the purchased vehicles to the dealership.

• Performed an array of tasks including research, design for packaging and merchandise, digital marketing, social media marketing, networking at trade shows, and brand development.• Handled lead generation and prospecting to identify new business.• Applied writing, editing, and design skills to create content on social media that drove brand engagement.