Justin Walsh Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

As an Associate Sales Engineer / Solutions Consultant at BlueConic, I support the sales process by ensuring that our current and future customers have the best commercial experiences possible. My role spans several key areas, including managing RFP projects, crafting responses to technical inquiries, and assisting in the delivery of custom product demonstrations to meet client-specific needs.Key responsibilities include:- Leading the RFP process from start to finish, ensuring timely and high-quality responses while tracking and reporting trends to leadership to improve our approach.- Responding to technical inquiries from customers and prospects.- Optimizing the pre-sales process through data collection and analysis.- Collaborating with cross-functional teams to ensure seamless execution of critical touchpoints in the sales journey.

Boston, Massachusetts, United States

- Spearheaded product development for WolfPAC Integrated Risk Management by collaborating with clients and developers to build new risk management software solutions and enhance existing product offerings.- Increased product throughput with the use of Agile/Scrum methodologies and project tracking tools, such as Jira, to manage backlog, plan upcoming software releases, and write user stories.- Conceptualized and designed new features and enhancements through wireframes, workflow diagrams, and user interface mockups using tools such as Figma and Microsoft Visio.- Established relationships by engaging directly with clients and prospects through product presentations, sales pitches, webinars, in-person conferences, and other speaking engagements.

Boston, Massachusetts, United States

- Identified threats and control gaps for clients from various industries, including financial institutions, healthcare, and technology, encompassing thorough review of general IT and application security controls.- Prepared and presented over 150 findings and recommendations to senior leadership to improve clients' institutional cybersecurity practices.- Facilitated audits in various compliance areas, including Gramm Leach Bliley Act (GLBA), Health Information Trust Alliance (HITRUST), and System and Organization Controls (SOC) reporting.

Boston, Ma

- Worked directly with clients to strengthen systems, perform audit processes, and test controls to protect businesses from threats and identify gaps in security posture.- Executed IT audit services for financial institutions with asset sizes ranging from $500M to $15B, in addition to various healthcare and technology clients.

Needham, Ma

- Input data and processed specimens using the healthcare information system, MEDITECH.- Resolved billing issues related to diagnosis codes using patient databases in AthenaNet and webOMR.

Dedham, Ma

- Advised customers making purchasing decisions on the sales floor and answered technical questions.- Diagnosed and resolved customer issues.