Justin Sobieski Email & Phone Number

Milford Charter Township, Mi, Us

Maintain the IT infrastructure of over 25 companies, guaranteeing smooth operations within their hybrid Azure and AWS environments, overseeing deployment pipelines, GitHub actions, and to a lesser extent, Jenkins, to ensure seamless functionality.Efficiently orchestrate application deployment, updates, and patching using Terraform, while harnessing tools commonly employed for support and debugging such as Ansible, Puppet, Chocolatey, and additional debugging utilities like Fiddler, Chrome Dev Tools, TCP/Traceroute analysis, Postman, and JMeter, all to ensure optimal software integrity and performance.Delivering support to more than 5000 users for their SaaS applications like Xactimate, Encompass, and Prophet 21 through SSO/SAML/SCIM, all while maintaining business continuity and enhancing user proficiency.Manage a suite of monitoring tools encompassing cybersecurity platforms like ThreatLocker, Vigilante, and RMM utilities such as Kaseya's VSA.Versatile with command line interfaces across a range of platforms, including Linux, container management with Docker, various switches such as Juniper and Cisco, Git, and with some familiarity in AWS CLI.Manage TCP/IP network infrastructure including routers, switches, subnetting, DNS configurations, SSL certificates, and firewall policies/routing such as OSPF for multiple MSP clients, ensuring optimal connectivity, security, and performance.

Mastered a range of project management and IT service tools, including ticketing systems like Autotask, and collaboration platforms such as Slack and Jira, to optimize team workflows and customer support operations.Led the successful decommissioning of the ManageEngine product's MySQL database, transitioning it into cold storage while developing and implementing query tools for future data retrieval.Engineered an automation workflow that processed thousands of Excel form submissions, extracting pertinent information to generate and dispatch individualized, printable letters for mass correspondence.

Collaborated within an 8-member team, sharing expertise and innovative solutions to complex issues, boosting team knowledge and customer satisfaction.Developed and deployed .bat/.py scripts, automating diagnostics and enhancing system troubleshooting efficiency network-wide.