Memfault is the first cloud-based observability platform for connected device debugging, monitoring, and updating, which brings the efficiencies and innovation of software development to hardware processes. Working with companies like Latch, Owlet, Particle, and Lyft - we're helping hardware companies better manage the ever growing complexities of embedded software. Reach out if you're interested in what we are doing! Hiring roles across the board.Contact me - justin@memfault.com

Advising early stage startups in EMEA on scaling enterprise sales in North America

The world's largest peer education community for sales leadership, sales operations, and sales enablement professionals.

The global community for high-growth sales leaders in every function.

We transform Customer Support organizations from cost centers to profit centers. TheLoops is an intelligent support operations platform that integrates all of your support data, contextualizing it, and puts it where your team needs it most to supercharge your support experience and prevent ticket escalations before they happen, accelerate ticket resolution times, and notify product and engineering of revenue at risk before it's too late

Joined Zendesk in September 2018 via Base CRM acquisitionCurrent Customer Case Studies:

At Base, we are building the world's most advanced platform for sales force automation and sales enablement. With mobile-first design and a complete end-to-end solution in a single application suite, we can drastically lower the TCO of large scale CRM while simultaneously improving adoption and thus data accuracy. Come experience what CRM should have been all along.

Base is the highest rated all-in-one sales platform. We are incredibly focused on delivering the best sales productivity tools on the market. An intuitive UI, integrated communications, cross-platform ubiquity and real-time sales intelligence data are key differentiators for Base in the sales technology market.

Govini is a next-generation business intelligence platform that creates proprietary analytics from big data in the public sector. Govini works across the entire business development lifecycle to help organizations answer critical questions pertaining to addressable market size, opportunity qualification, competitive positioning and partner profiling, by creating a “Database of Record” for the industry. Govini gives businesses in every industry a distinct advantage when working with the government. Hundreds of government contractors use Govini’s powerful proprietary business intelligence suites to make informed and real-time decisions about their government markets, competitors and agency relationships.Govini is a trademark of Poplicus, Inc.I am responsible for providing companies with the insight required to drive more revenue in the government market.

I helped small and midsize commercial businesses understand how Govini’s web-based, data analytics platform provides solutions to common pitfalls associated with selling to the public sector. I engaged in a consultative sale to demonstrate how Govini can increase our clients' win rates and reduce overhead costs affiliated with the bid and proposal process. I accomplished this by understanding and solving issues such as opportunity identification and qualification, competitive positioning, partner profiling, and agency account mapping.Responsible for full lifecycle pipeline management:> 30-50 prospecting calls daily> 1-3 web-based demos daily> Closed an average of one account per week2014 Stats: > #1 Mid Market Account Executive in both quota and revenue attainment> #2 Account Executive in quota attainment across both mid market and enterprise team> Led the company in sales to technology manufacturers

I was hired to support Bloomberg Government's federal contractor clients in 2012. Shortly after joining, I found an urgent need for stronger federal contracting knowledge on the government sales and account teams and made the plunge into sales. During my tenure at BGOV, I ranked in the top 10% for new sales and had the opportunity to work with a range of small, mid-size, and enterprise level accounts, including companies like CACI, Accenture, Leidos, and others.

As a Senior Analyst on the Market Intelligence team at immixGroup, I assisted our enterprise clients that sold to the Department of Defense in understanding what drives the government's decisions around new technology acquisitions. I leveraged this knowledge to help our clients identify emerging technology trends, identify new business opportunities, and pinpoint key decision makers to engage with. I supported DoD sales and account teams at multiple enterprise level accounts, such as Oracle, McAfee, and IBM.

Winvale is a full-solution government contracts consultany, specializing in GSA Schedules, federal business development, and value-added IT reseller services.I lead the business development department at Winvale and directed a team of analysts that managed a diverse portfolio clients spanning multiple solution sets across several market verticals. My clients included small, mid-market, and large multi-national companies. I worked with our clients to develop a winning federal market strategy and assisted them with executing that strategy to win new government business and establish key relationship with leading industry firms.

I was a political appointee under the Bush administration at the White House. I served for 18 months in the Office of Presidential Correspondence first as a correspondence analyst and then was promoted to Deputy Associate Director of the office of Mail Analysis. I was responsible for training and overseeing our staff of correspondence analysts and volunteers in the process of analyzing, distributing, and processing the President's correspondence.