As a Property Manager at SDI, I closely collaborate with our Real Estate Developers and Director of Construction, overseeing the comprehensive management and development of a substantial retail portfolio spanning across TX, LA, AR, and soon CO. In this strategic role, I work in tandem with developers and our Director of Construction on initiatives ranging from raw land development to full build and lease-up, participating in the process from inception to completion.Beyond my core property management duties, I am responsible for all lease renewal efforts, driving financial success and optimizing the overall asset value. Utilizing strategic management, I orchestrate dynamic teams to deliver operational efficiency, nurture strong tenant relationships, and expertly navigate the complexities of property management and development.

Market Knowledge and Digital Marketing SpecialistStrong Communication and Detail Orientation: Effective communicator and self-starter with a keen eye for detail, committed to teamwork.Data-Driven Decision-Making: Utilize various systems, databases, spreadsheets, and data visualization tools to empower homebuyers and sellers with informed decisions by simplifying complex data.Digital Marketing Expertise: Build and manage personal websites, CRM, and various platforms including Salesforce, GoDaddy, HubSpot, Zoho, and Top Producer. Achieved Google certifications in Display Ads, Search Ads, and Shopping Ads, enabling the creation of highly converting ad campaigns through precise keyword and search term optimization.Contract and Negotiation Proficiency: Continuously update skills through extensive continuing education, leveraging a strong broker-agent relationship with over 30 years of experience in the Texas Real Estate Market at All City Real Estate.

As a results-driven Property Manager, I command comprehensive oversight of approximately 400,000 square feet of commercial office space. My role is strategically designed to optimize property performance, elevate tenant satisfaction, and maximize overall asset value. With a proven track record in strategic management, I lead dynamic teams to deliver operational efficiency and foster robust tenant relationships. My commitment extends to driving financial success, ensuring seamless operations, and creating a thriving environment for all stakeholders. Let's connect to delve into opportunities within the dynamic and challenging landscape of property management and real estate excellence.

Effective Management of Class A Office Buildings: Oversight and active involvement in managing two Class A office buildings totaling 259,198 sqft, ensuring peak operational efficiency and tenant satisfaction.Comprehensive Financial Management: Executed a range of financial tasks including monthly accruals, aged delinquencies, variance reports, account reconciliations, and annual property operating budgets.Tenant-Centric Approach: Cultivated strong tenant relationships through regular site visits and open communication channels, consistently maintaining high standards in building operations and services.Key Achievements:Tenant Issue Resolution: Successfully resolved complex tenant issues, contributing to improved tenant retention and reduced vacancy rates.Financial Goal Attainment: Played a pivotal role in achieving financial goals.Tenant Relations Recognition: Received recognition for outstanding tenant relations and dedication to property maintenance.Skills Acquired:Property management expertiseFinancial management and budgetingTenant relations and customer serviceAccounting and reconciliationFacility maintenance oversightReal estate regulations and compliance

As an accomplished Assistant Property Manager, I played a pivotal role in supporting the management and operations of commercial properties. Responsibilities included assisting in property performance optimization, tenant relations, and overall asset value enhancement. I actively contributed to strategic initiatives, collaborated with cross-functional teams, and executed operational plans. My role required meticulous attention to detail, organizational prowess, and a commitment to ensuring a seamless and efficient property management process. Excited to leverage this experience and skill set to drive success in future endeavors within the real estate and property management domain.

As a dedicated Property Assistant, I provided essential support in various aspects of property management. Responsibilities included administrative tasks, coordinating property maintenance, and assisting in tenant relations. This role required strong organizational skills, attention to detail, and effective communication. I played a key role in ensuring smooth day-to-day operations and contributing to the overall success of property management initiatives. This experience laid a solid foundation for my subsequent roles in the real estate industry.

Reporting Structure: Directly reported to the District Manager of the Central and South Texas Market, overseeing a team of 5 direct reports and 30-35 indirect reports.Effective Leadership: Conducted weekly one-on-one meetings with department leaders to analyze and evaluate their business segments. Utilized spreadsheets and data visualization tools such as Power BI, Microsoft Access, and R to make data-driven decisions. Adapted strategies based on top-down objectives and data analysis to achieve desired outcomes.Recruitment Expertise: Hosted job fairs and conducted weekly interviews to source and recruit team members for multiple district locations, including leadership positions, operations, sales, print, and customer service representatives.Sales Improvement: Collaborated with the team to analyze data from customer and service databases using spreadsheets like Excel and Google Sheets. This analysis led to significant improvements in customer interactions and service scheduling efficiency, resulting in a remarkable 41% storewide sales increase. This increase was attributed to a 9% rise in Average Order Value (AOV) and an impressive 89% growth in subscription services.Skills and Expertise:Data AnalysisData AnalyticsData VisualizationSpreadsheetsCRMDigital and Print MarketingSQL

Data-Driven Business Leader: Proficient in using and constructing dashboards for personal use and direct reports, facilitating data-driven decision-making. Skilled in database access and management.Collaborative Data Evaluation: Actively participate in and occasionally lead weekly peer-to-peer meetings focused on data evaluation and problem-solving, addressing district and club-specific challenges.Effective Communication and Presentation: Experienced in leading and presenting using a variety of tools, including Spreadsheets, Excel, Office, Outlook, Teamwork, and Google Sheets. Adept at communication, data visualization, and active listening.Data Analysis and Management Tools: Proficient in using data analysis tools such as Power BI, Salesforce, SQL, and R, contributing to effective property management.Key Targets:Increase Location TrafficBoost Personal Training RevenueElevate Membership RevenueImprove Customer Satisfaction RatingsEnhance Team MoraleOptimize Conversion RatesRestructure Operations for Improved ProfitabilityPromote Community Engagement through Outreach Programs

Impressive Revenue Increase: Achieved a remarkable revenue growth of over 17% compared to the prior year across nine different service categories.Expanded Client Base: Successfully increased the active client base by a substantial 24%, contributing to business growth.Effective Reporting Structure: Managed a team with a reporting structure that included 9 direct reports and 32 indirect reports. Reported directly to the Personal Training Director.

Spearheaded operational excellence in premier entertainment venues spanning the vibrant Houston and West Palm Beach metro areas.Held a pivotal role as a direct report to the owner, serving as a key decision-maker and influencer in the organization's strategic direction.Led a dynamic team structure with 6 talented direct reports and provided guidance to a dedicated workforce of 150 indirect team members.Thrived in a multifaceted role encompassing fiscal and regulatory compliance, astute labor and resource allocation, and the pursuit of ambitious sales targets.Championed expansion efforts into new locations, leveraging data analysis, data visualizations, and spreadsheet expertise to identify growth opportunities and optimize operational efficiencies.