Justin Tsang Email & Phone Number

The purpose of the Regional Financial Coordinator position is to coach and mentor of all VCAD finances staff. With clear and direct communications with VCAD Student Financial Planner team and VCAD Financial Administration team, the position is to ensure both teams are working together and provide assistance, advice and guidance to support the financial needs and questions of students and the campus.

Vancouver, British Columbia, Canada

The purpose of the Financial Administrator position is to monitor and coordinate funding for students, ensure the collection of all student accounts receivables, provide accounting-related services to the campus, responsible for providing assistance, advice and guidance to support the financial needs of students and the campus and to ensure the collection of funds.Specifically, the Financial Administrator is responsible for:- Managing the day-to-day financial operations of the campus- Continuously analyzing campus financial data to guarantee responsiveness to issues- Working with students to ensure appropriate funding is secured- Supporting the administrative functions of the campus to enhance the student experience- Ensuring compliance with internal and external policies, procedures and standards

Burnaby, British Columbia, Canada

- Host daily meetings to ensure accurate student financing applications are complete and in compliance according to the Canadian Government's regulations and to the College's policies and procedures - Provide leadership and solutions to student financial planners who perform a variety of tasks related to students financing options Analyze and report the whole British Columbia and Ontario online division's fiscal year enrolments and projections with monthly proposals and budget reports- Expert in using software such as Excel, Microsoft Word, Microsoft Teams, Outlook, OneDrive, CSPP and SPAR to assist with everyday task and projections of monthly proposal and budget reports

Burnaby, British Columbia, Canada

- Assisted students with their financing options and develop financial aid plans incorporating personal resources and government funding while ensuring compliance with internal and external regulations- Provided information, guidance and assistance to students on funding and the financial aid application process- Implement solutions to any student problems and handled appropriately while escalating issues to the Team Lead when necessary- Track and analyze weekly reports of all the past and onboarding students by updating the Team Lead

Vancouver, Canada Area

- Enhanced customer confidence by being their primary contact and provide personalized financial advice while maintaining confidentiality and accuracy- Delivers legendary customer experience by providing first time right advice- Foster a reliable and trustworthy relationship with customers- Be the primary contact for complex investments and credit needs for customers- Possess comprehensive knowledge and resources of the current housing market and economic trends

Vancouver, Canada Area

- Engage customers with in depth conversations to further understand and meet their current and future financial needs by proactively providing advice tailored towards them.- Providing solutions to any customer problems and handled appropriately, while escalating issues when necessary.- Proactively demonstrating leadership throughout the branch by mentoring fellow colleagues- Create a positive " First Impression" by greeting and acknowledging customers throughout the branch- Used C3 and S3 as tools to assist with customer's overall experience

Vancouver, Canada Area

- Train and mentor new hires in opening and closing procedures- Create a legendary customer experience at every interaction -Proactively look for ways to contribute to the ongoing improvement of the overall branch customer experience

Vancouver, Canada Area

- Proactively brainstorm and research for new creative ideas and products for the store- Dealt with scheduling, hiring, store design and initializing final products fro the initial soft open- Ensure customer complaints and problems are handled approriately