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Justin Turner Email & Phone Number

Global Director of Learning & Development at Microsoft at Microsoft
Location: Denton, Texas, United States 12 work roles 2 schools
2 work emails found @microsoft.com 3 phones found area 701 and 503 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 3 phones

Work email j****@microsoft.com
Direct phone (701) ***-****
LinkedIn Profile matched
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Current company
Microsoft
Role
Global Director of Learning & Development at Microsoft
Location
Denton, Texas, United States
Company size
10 employees

Who is Justin Turner? Overview

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Quick answer

Justin Turner is listed as Global Director of Learning & Development at Microsoft at Microsoft, a company with 10 employees, based in Denton, Texas, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 701, 503, and a matched LinkedIn profile for Justin Turner.

Justin Turner previously worked as Global Director Learning and Development at Microsoft and Supportability and Readiness Lead – Customer Service & Support, Windows Commercial at Microsoft. Justin Turner holds Master Of Science - Ms, Computer Education And Cognitive Systems (Adult Learning And Instructional Systems Design) from University Of North Texas.

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{first}.{last}@microsoft.com
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Profile bio

About Justin Turner

I’m a dynamic, results-oriented Training Director with a passion for developing and implementing strategic learning solutions to drive organizational efficiency and performance. I maintain a proven track record of cultivating relationships with key internal and external stakeholders to set and attain goals. Further, I’ve earned respect as a motivational, forward-thinking leader and collaborator who guides team members in successfully realizing company objectives using strong interpersonal skills and keen problem-solving abilities. As an out-of-the-box thinker, I remain fully committed to making continuous improvements in planning, process, communication, and technology utilization to enable long-term growth.In addition to my professional experience, I have exemplary educational qualifications, including a Master of Science in Computer Education and Cognitive Systems (Adult Learning and Instructional Systems Design) from the University of North Texas, combined with numerous industry-related certifications.

Listed skills include Active Directory, Windows Server, Microsoft Technologies, Group Policy, and 27 others.

Current workplace

Justin Turner's current company

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Microsoft
Microsoft
Global Director of Learning & Development at Microsoft
Redmond, WA
Website
microsoft.com
Employees
10
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12 roles

Justin Turner work experience

A career timeline built from the work history available for this profile.

Global Director Learning And Development

Current
Microsoft

Redmond, Washington, US

  • Lead global stakeholder teams in the design, development, and delivery of efficient, cost-effective learning solutions to drive organizational readiness within Windows Commercial business and more broadly across CSS SBUs
  • Created Technical Foundation curriculum that decreased necessary training time by an average of 23%, resulting in total cost savings of >$4K per student.
  • Built a centralized learning portal that lowered onboarding time for new employees from weeks to minutes.
  • Consolidated global training efforts by developing a centralized learning portfolio and content maintenance plan, which resulted in cost savings of $200K per year.
  • Implemented systems for global readiness project tracking, feedback, and communication, driving continuous performance improvements.
Jul 2019 - Present

Supportability And Readiness Lead – Customer Service & Support, Windows Commercial

Microsoft

Redmond, Washington, US

  • Served as Readiness Program Manager to guide instructional design, development, and delivery to key internal and external audiences.
  • Innovated strategic solutions related to Windows Server Active Directory Domain Services, increased customer satisfaction by decreasing support call time to resolution.
  • Gathered and analyzed BI, support volume data, and SME and stakeholder input to boost engineer and customer enablement.
  • Partnered with key stakeholders to identify and address readiness needs of 2,000 engineers globally, enabling a smooth transition during onboarding to new technologies while strengthening existing knowledge and skills.
Mar 2017 - Jun 2019

Ww Program Manager And Readiness Content Lead

Microsoft

Redmond, Washington, US

  • Lead global stakeholder teams in the design, development, and delivery of efficient, cost-effective learning solutions to drive organizational readiness within Windows Commercial business, across CSS SBUs and more.
  • Facilitate technical training sessions for >25,000 total employees in the Enterprise Mobility and Security and Support Engineering tracks at nine Microsoft conferences since 2015.
  • Improve processes by implementing trainer/speaker coaching and content review program, leading to assigned tracks ranking #1 out of up to 30 tracks throughout the last five conferences.
  • Identify and resolve critical readiness gaps across Microsoft Services (CSS, PFE, MCS) and Technical Sales (TSP and SSP) through the creation and delivery of 635 technical training sessions.
  • Cultivate partnerships with engineering and CXP teams to align goals, strategies, and resources, resulting in significant improvements to content quality and decreased time to implement service/product enhancements.
Jan 2015 - Feb 2019

Learning And Development Group Lead

Microsoft

Redmond, Washington, US

  • Designed New Hire Readiness Framework, Engineer Skills Matrix and partnered with various stakeholders (Windows leadership, management and the readiness org) in the creation or revamp of many training courses needed by.
  • Microsoft Services readiness consultant - consulted on many readiness projects across Microsoft Services and CSS
  • Implemented technical mentoring program and trainer coaching
  • Technical mentoring of many engineers in multiple regions via 1:1, 1: Many sessions and learning communities
  • Trained thousands of Microsoft employees and customers at internal and external conferences: Ready Vegas and Seattle, TechReady18-24, TechEd NA, TechEd Europe, Ignite, Ignite Australia and via TechNet Virtual Labs
  • Trained hundreds of engineers and customers via Instructor-Led training (ILT) and Virtual ILT
Mar 2015 - Mar 2017

Support Lead - Directory Services

Microsoft

Redmond, Washington, US

  • Lead engineer for technologies related to Windows Server Active Directory Domain Services focusing on Supportability improvement to include content, tools, and training project managementContent: Author.
  • Editor of #3 blog on TechNet: Over 200K views per montho Authored or edited posts that have received more than 2.6 Million views worldwide
  • Authored or contributed to hundreds of knowledge base articlesTools: PM and Test for support diagnostics packages and tools.
  • Windows Diagnostic Leado Approve and implement diagnostic assets to enable data collection and automation of data analysis to diagnose issues quicklyo Creation or maintenance of 6 Directory Services diagnostics packages.
  • Toolso Test, documentation, and maintenance work for AD Replication Status Tool (5 - 9K downloads per month) o Release Manger, PM, test, and documentation for Lingering Object Liquidator (300 downloads per.
  • AD performance improvement in Windows Server 2008 R2 - Windows Server 2016
Jun 2010 - Mar 2015

Senior Support Escalation Engineer

Microsoft

Redmond, Washington, US

Apr 2008 - Jul 2010

Support Escalation Engineer - Enterprise Platform Support

Microsoft

Redmond, Washington, US

Mar 2006 - Mar 2008

Technical Lead

Microsoft

Redmond, Washington, US

Feb 2003 - Mar 2006

Support Engineer

Microsoft

Redmond, Washington, US

Sep 2001 - Feb 2003

Support Engineer - Onsite Vendor At Microsoft

Volt

Buffalo, New York, US

Oct 2000 - Sep 2001
Team & coworkers

Colleagues at Microsoft

Other employees you can reach at microsoft.com. View company contacts for 10 employees →

PN Princess Nikka Magbanua Princess Nikka Magbanua Colleague at MicrosoftOccidental Mindoro, Mimaropa, Philippines, Philippines View → ZR Zaroon R Zaroon R Colleague at MicrosoftGreater Sydney Area, Australia View → TJ Turabkhan Jahid Turabkhan Jahid Colleague at MicrosoftKabul, Kabul Province, Afghanistan, Afghanistan View → 聰 聰鹿鹿 聰鹿鹿 Colleague at MicrosoftWeihai, Shandong, China, China View → SB Shmuel Berezin Shmuel Berezin Colleague at MicrosoftIsrael, Israel View → JH Jamie Holloway Jamie Holloway Colleague at MicrosoftSt Cloud, Florida, United States, United States View → MH Mickael Hardeman Mickael Hardeman Colleague at MicrosoftGreater Paris Metropolitan Region, France View → MT Michael Tefa Michael Tefa Colleague at MicrosoftEgypt, Egypt View → SM Sunita Malik Sunita Malik Colleague at MicrosoftDelhi, India, India View → CB Camila Ballardo Camila Ballardo Colleague at MicrosoftCuliacán, Sinaloa, Mexico, Mexico View →
2 education records

Justin Turner education

Master Of Science - Ms, Computer Education And Cognitive Systems (Adult Learning And Instructional Systems Design)

University Of North Texas

Bachelor Of Applied Arts And Sciences, Applied Technology And Performance Improvement (Performance Improvement And Leadership)

University Of North Texas
FAQ

Frequently asked questions about Justin Turner

Quick answers generated from the profile data available on this page.

What company does Justin Turner work for?

Justin Turner works for Microsoft.

What is Justin Turner's role at Microsoft?

Justin Turner is listed as Global Director of Learning & Development at Microsoft at Microsoft.

What is Justin Turner's email address?

AeroLeads has found 2 work email signals at @microsoft.com for Justin Turner at Microsoft.

What is Justin Turner's phone number?

AeroLeads has found 3 phone signal(s) with area code 701, 503 for Justin Turner at Microsoft.

Where is Justin Turner based?

Justin Turner is based in Denton, Texas, United States while working with Microsoft.

What companies has Justin Turner worked for?

Justin Turner has worked for Microsoft, Us Air Force Reserve, Volt, and United States Air Force.

Who are Justin Turner's colleagues at Microsoft?

Justin Turner's colleagues at Microsoft include Princess Nikka Magbanua, Zaroon R, Turabkhan Jahid, 聰鹿鹿, and Shmuel Berezin.

How can I contact Justin Turner?

You can use AeroLeads to view verified contact signals for Justin Turner at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Justin Turner attend?

Justin Turner holds Master Of Science - Ms, Computer Education And Cognitive Systems (Adult Learning And Instructional Systems Design) from University Of North Texas.

What skills is Justin Turner known for?

Justin Turner is listed with skills including Active Directory, Windows Server, Microsoft Technologies, Group Policy, Hyper V, Virtualization, Cloud Computing, and Networking.

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