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@questica.com
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Justin Walker is listed as Director, Technical Support | Creative Leader | Productivity Enthusiast | SaaS Support at Euna Solutions (Formerly GTY Technology), based in Burlington, Ontario, Canada. AeroLeads shows a work email signal at questica.com and a matched LinkedIn profile for Justin Walker.
Justin Walker previously worked as Director, Technical Support at Euna Solutions (Formerly Gty Technology) and Manager, Technical Support at Euna Solutions. Justin Walker holds Business/Commerce, General from Sheridan College.
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AeroLeads found 1 current-domain work email signal for Justin Walker. Compare company email patterns before reaching out.
I pride myself on supporting and empowering my team to deliver best in class support services for a rapidly growing customer base. Here's some of the strategies I exercise in my team.➼Autonomy - Your team needs to have creative & intellectual freedom to deliver effective results to your customers. Wherever possible, autonomy on work life/balance as well. Effective employees are those with balanced, engaging lives.➼Communication - Both with your customers, and your team. Communication = Results.➼Positive Work Environment - Laugh as often, and as loudly as you can. Relaxed environments help manage the daily stresses and demands of work.
Listed skills include Property And Casualty Insurance, Commercial Insurance, Insurance, Underwriting, and 12 others.
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Ontario, Canada
➼ Analyzing and condensing workflows across multiple product lines.➼ Working with my management team to create an industry leading support organization.➼ Centralizing and optimizing tool selections. Creating the future foundation for success.➼ Refocusing and building foundational KPI structures supporting rapid growth.
Ontario, Canada
➼ Handling new product acquisition rollouts including support processes, employee onboarding & tools.➼ Implementing new internal software, workflows, and training materials.➼ Administering and maintaining ticketing system.➼ Growing and empowering our team.➼ Managing increasing ticket volume, while collaboratively reinforcing the retention of industry high NPS & customer satisfaction.➼ QA & Auditing of all support inquiries.
Burlington, On
➼ Solo managing ticket volume for over 150 customers, while retaining industry high NPS.➼ Building documentation & workflow for internal & customer facing solutions.
➼ Program Workflow creation & Management.➼ Underwrite & manage 1000+ PIF count in-house Progam.➼ Market & manage anywhere from 15-20 active accounts while competently corresponding to all involved parties.➼ Workflow training.➼ Internal Systems & Applications testing.➼ HUB Gives charity committee member.
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Justin Walker works for Euna Solutions (Formerly GTY Technology).
Justin Walker is listed as Director, Technical Support | Creative Leader | Productivity Enthusiast | SaaS Support at Euna Solutions (Formerly GTY Technology).
AeroLeads has found 1 work email signal at @questica.com for Justin Walker at Euna Solutions (Formerly GTY Technology).
Justin Walker is based in Burlington, Ontario, Canada while working with Euna Solutions (Formerly GTY Technology).
Justin Walker has worked for Euna Solutions (Formerly Gty Technology), Euna Solutions, Questica, and Hub International.
You can use AeroLeads to view verified contact signals for Justin Walker at Euna Solutions (Formerly GTY Technology), including work email, phone, and LinkedIn data when available.
Justin Walker holds Business/Commerce, General from Sheridan College.
Justin Walker is listed with skills including Property And Casualty Insurance, Commercial Insurance, Insurance, Underwriting, Customer Service, Brokers, Liability, and Professional Liability.
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