Founder, owner, and manager of the e-commerce brand Paracord Ninja. Established a trustworthy presence on multiple online marketplaces in order to build relationships with customers and grow revenue.- Oversees business activity on four e-commerce platforms (Amazon, eBay, Big Commerce, Etsy) - Provides customer support via email and marketplace messaging services - Maximizes customer retention through relationship marketing initiatives - Educates sellers with selling tips, customer support advice, and product information - Tracks and reviews performance of 150+ SKUs on biweekly basis - Created all business processes and automation - Manages vendor relationships including negotiation and procurement of goods - Analyzes market competition and develops strategies targeting key opportunities - Generated over $100,000 in revenue 3 consecutive years (2013-current) - Consistently achieves and maintains highest level of customer satisfaction - 12,000+ transactions with less than 0.0002% negative feedback

Responsible for providing support to senators during legislative session. Also in charge of coordinating bill sponsors to ensure each piece of legislation had appropriate representation before being presented on the house floor. - Responded promptly to senator inquiries in professional and efficient manner - Built relationships with senators to cultivate highly productive working environment - Created reports and updated database with current bill sponsorship status - Communicated daily with senators and house representatives to coordinate bill sponsorship - Processed 300+ bills without missing a deadline