Justin Wykes

Justin Wykes Email and Phone Number

Business Development Manager at Worcester Cathedral @ Worcester Cathedral
united kingdom
Justin Wykes's Location
Bromsgrove, England, United Kingdom, United Kingdom
Justin Wykes's Contact Details

Justin Wykes personal email

n/a
About Justin Wykes

Justin Wykes is a Business Development Manager at Worcester Cathedral at Worcester Cathedral. He possess expertise in account management, management, channel partners, itil, project management and 4 more skills. Colleagues describe him as "I have known Justin for some years now at HPE and more recently working alongside him looking after the Per Event business. Justin puts 110% into all he does and with his technical background has helped me understand other parts of the HPE business and portfolio. He works confidently on his own but also as part of our team and the extended team we have in Sofia. His professional approach is only matched by his ingenuity and hard work ethos. His Technical background along with his… Show more" and "I’ve been lucky enough to work closely with Justin this year, having known him for a few years in HP. I’ve found Justin to be approachable, friendly and highly professional in his approach. Justin brings a wealth of experience, knowledge and expertise to the table which has meant we have completed several successful projects over the year. I cannot recommend him highly enough."

Justin Wykes's Current Company Details
Worcester Cathedral

Worcester Cathedral

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Business Development Manager at Worcester Cathedral
united kingdom
Website:
worcestercathedral.org.uk
Employees:
34
Justin Wykes Work Experience Details
  • Worcester Cathedral
    Business Development Manager
    Worcester Cathedral Sep 2022 - Present
    Role includes developing new and on going business to secure sustainable income sources to ensure the longer term financial viability of the Undercroft Learning Centre , the Old Palace and the Cathedral.
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  • Worcester Cathedral
    Visitor Experience Services
    Worcester Cathedral Nov 2020 - Sep 2022
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  • The Wildlife Trusts
    Fundraising / Educational
    The Wildlife Trusts Aug 2019 - Feb 2020
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  • Hewlett Packard Enterprise
    Sales & Partner Enablement Manager
    Hewlett Packard Enterprise Feb 2018 - Jul 2019
    My role is to define local strategy and execute implementation for product, solutions, soft & sales skills and onboarding for internal & partner enablement in close collaboration with local stakeholders and aligned to global enablement directions.Key areas -o Key product & solutions enablement campaignso Sales enablement initiativeso Partner ready program alignment
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  • Hewlett Packard Enterprise
    Portfolio Manager
    Hewlett Packard Enterprise 2015 - Jan 2018
    I was accountable for developing, marketing and growing the Lifecycle Event Services (LES) product business portfolio. Challenged in achieving order objectives of $15M by enabling sales to effectively sell the portfolio. This was accomplished by actively promoting LES using campaigns, events, training and effective incentive programs.Key achievements• Met and exceeded annual order objectives by 125% for FY17 by working collaboratively with sales in finding new opportunities and driving deals through to a positive conclusion.• Successfully led the LES team on a day to day basis in focusing on key strategic areas such as data privacy that would grow the business and achieve the quarterly growth targets of $3.7M• Identified and introduced a new product to the LES portfolio. This was a significant investment but resulted in increased revenue and orders worth in excess of $1M over the financial year.
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  • Hp
    Business Relationship Manager
    Hp 2012 - 2015
    I owned and grew relationships with strategic customer accounts and internal business units. Key objective was to improve the customer experience with Hewlett Packard (HP) and grow attach support revenues.Key achievements• Developed strong relationships in a number of accounts which resulted in new support service contracts worth in excess of $500K• Able to provide consultative advice and recommendations to customers in various aspects of HP support offerings and potential risks to the business. This helped customers make better informed decisions when deciding on future support. • Worked collaboratively with sales in looking for new business opportunities which resulted in some key wins for the business. • Managed support escalations by regular communication with key stakeholders and liaising with HP technical teams to create clear action plans. This resulted in a successful outcome for the customer and HP.
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  • Hp
    Account Support Manager /Service Delivery Manager
    Hp Mar 2002 - Dec 2012
    Bracknell
    I managed the support solution delivery activities of business-critical contracts and managed service accounts. I was the focal point for the customer in day-to-day support delivery and led the account team in delivering proactive activities in accordance with the contract.Key achievements• Developed strong client relationships by understanding the business drivers and critical success factor’s thereby tailoring deliverables and allowing resources to be correctly aligned.• Tasked with owning difficult accounts where there was high dissatisfaction rate to improve relationships and satisfaction levels.• Introduced Service Delivery Plans to my accounts which were eventually taken up by all SDM’s in my division as a standard document.• Successfully project managed a large IT infrastructure rollout at over 100 sites for an enterprise logistics account against aggressive timelines. • Worked effectively with a variety of on/off-shore technical, non-technical support and management teams, ensuring my communication style was adapted depending on the audience.
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  • Hp
    Technical Account Manager
    Hp Mar 1999 - Feb 2002
    Partnering with Microsoft to deliver Proactive services and support with a technical bias to a diverse range of customers.
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Justin Wykes Skills

Account Management Management Channel Partners Itil Project Management Relationship Management It Strategy It Service Delivery Virtualization

Justin Wykes Education Details

  • Strodes College
    Strodes College
    Computing

Frequently Asked Questions about Justin Wykes

What company does Justin Wykes work for?

Justin Wykes works for Worcester Cathedral

What is Justin Wykes's role at the current company?

Justin Wykes's current role is Business Development Manager at Worcester Cathedral.

What is Justin Wykes's email address?

Justin Wykes's email address is justin.wykes@hp.com

What schools did Justin Wykes attend?

Justin Wykes attended Strodes College.

What skills is Justin Wykes known for?

Justin Wykes has skills like Account Management, Management, Channel Partners, Itil, Project Management, Relationship Management, It Strategy, It Service Delivery, Virtualization.

Who are Justin Wykes's colleagues?

Justin Wykes's colleagues are Abi Thomas, Cathedral Education, Kate Andrew, Monika Nicholson, Samuel Hudson, Matthew Hall, Charles Gurnham.

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