Isaac Vasquez Email & Phone Number

Jersey City, New Jersey, Us

Specialize in researching, finding, and recruiting new business relationships and working to identify potential ways our organization and its partners can build partnerships together.

Jersey City, New Jersey, Us

Liaison between AvePoint and our customers. Our core priority is addressing customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.

Jersey City, New Jersey, Us

Assist in driving software adoption with our current customers. Identify customers' current and future IT challenges and ensure the products and support services they purchased meet those needs.

New York, Ny, Us

Ability to create, update, delete records in our Access database. Update all system records in Go Configure databases and create new users and any documents associated with that process. Oversee Office 365 Business by managing records within (new users, licenses, etc.). Set up new workstations for the Lisle location and install proprietary software. Manage internal resource portal personally designed to host documentation that aids employees knowledge of the equipment serviced by Go Configure. Troubleshoot to find solutions for tech-related issues.

New York, Ny, Us

Held full account management responsibility for one of the company’s key customers, generating $ 3M in annual revenue. Established and maintained a positive professional relationship with account decision-makers to ensure satisfaction and retention. Compiled service order data and distributed to technicians; verified technicians had proper documentation and/or tools to complete repairs promptly; processed technician payroll and repaired invoices; billed account for services. Met regularly with account leadership to discuss initiatives to increase service productivity. Responsible for the processes and systems related to the servicing of a specific customer. Independent judgment and initiative to plan, prioritize, and organize a diversified workload.

New York, Ny, Us

Answered phone calls on time, troubleshooting issues with technicians while they are on site. Guided customers in the right direction while making sure they get service that exceeds expectations. Determined what hardware and software required for fitness repair requests coming into the call center.

Seattle, Wa, Us

Tallied checks, gift certificates, and all other forms of payment are received daily. Prepared bank deposits. Ensured security of funds in the vault. Processed, determined insufficient payment, and collected returned checks. Ensured the Money In/Out (MIMO) machine was balanced and filled.

Seattle, Wa, Us

Sold merchandise and assisted members in the major appliance, jewelry, electronics, one-day photo processing areas of the sales floor. Answered member questions regarding demonstrated merchandise. Stocked and maintained good condition of department product.