Justo Puerto Elizalde

Justo Puerto Elizalde Email and Phone Number

After Sales Service Specialist @ xtcera_official
Armenia, CO
Justo Puerto Elizalde's Location
Armenia, Quindío, Colombia, Colombia
About Justo Puerto Elizalde

CAD/CAM Specialist with more than 14 years of experience in Digital Dentistry and Dental Design (Implant Restorations, Removables, Splints, Smile Design).

Justo Puerto Elizalde's Current Company Details
xtcera_official

Xtcera_Official

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After Sales Service Specialist
Armenia, CO
Website:
en.xtcera.com
Employees:
15
Justo Puerto Elizalde Work Experience Details
  • Xtcera_Official
    After Sales Service Specialist
    Xtcera_Official
    Armenia, Co
    View
  • True Dental Design
    Operations Manager
    True Dental Design Jul 2021 - Present
    Armenia, Quindío, Colombia
    View
  • 3Shape
    Customer Care Manager
    3Shape Oct 2016 - May 2021
    Armenia, Quindio, Colombia
    Implementation of a support structure for United States customers, including the infrastructure implementation of the entity in Armenia. Implementation and execution of performance indicators (KPIs in CRM and phone system) and strategies to improve the quality of after-sales service such as: phone warm transfer, front desk support for USA, Warranty and Replacement for RMAs and Direct Invoicing in Brazil. Also the implementation of Customer First program and Customer Advocacy for customers in North America.
    View
  • 3Shape
    Senior Support Consultant
    3Shape Jul 2012 - Oct 2016
    Armenia, Colombia
    Advanced Customer Support (3rd line) 3Shape applications
    View
  • Widder Gmbh
    Technical Support Analyst
    Widder Gmbh Nov 2010 - Jul 2012
    Vienna, Austria
    Technical Support Analyst for Phillips medical devices. 2nd and 3rd line respectively.

Justo Puerto Elizalde Education Details

  • Unversity Of Vienna
    Unversity Of Vienna
    Master Of Science Biology

Frequently Asked Questions about Justo Puerto Elizalde

What company does Justo Puerto Elizalde work for?

Justo Puerto Elizalde works for Xtcera_official

What is Justo Puerto Elizalde's role at the current company?

Justo Puerto Elizalde's current role is After Sales Service Specialist.

What schools did Justo Puerto Elizalde attend?

Justo Puerto Elizalde attended Unversity Of Vienna.

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