Export Coordinator , Customer Order Management / Global Trade Compliance Key User
Helsinki, Southern Finland, Fi
Coordinator responsibilities:- Receive customer purchase orders and review them for completeness and verifying terms and prices according to contracts- Directly contact Sales Representatives and customers to resolve any order related issues- Book orders into the order management system (SAP) in a timely and accurate manner and ensure proper invoicing- Complex organization of products transport from Kemira shipping points to the Customer,- Responsible for deliveries, freight cost planning in SAP and customs clearance support,- Process export orders (including all documentation, dealing with letter of credit process), arranging various documents needed for export , issuing IATA DGD when needed- Responsible for all shipping documentation to be correct and available on time for the transport- Support freight invoice handling.- Ensure customer satisfaction through prompt and courteous communication of open and closed order statusGlobal Trade Compliance Key User:- material classification (preferential treatment eilgibility) - issuing Kemira's Long Term Supplier Declarations - contacting vendors in relation to obtaining Long Term Supplier Declarations- contacting vendors in relation to obtaining NAFTA certificate of origin- America's Export and Import Record KeepingOther activities:- Member of Kemira Branding Team: participating in Job Fairs, participating in projects related to Kemira bran awareness within the compnay and outside.- Kemira Academy Trainer: preapring and conducting"Effective Phone Communication" training, avaialble for all departments.