Justyna Rybicka-Piłat Email & Phone Number

Valencia, Valencian Community, Spain

- Introduced the company to global healthcare organisations, mainly in the fields of Digital Health, MedTech and Medical Software- Built strong client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients- Driven business growth by actively reaching out to leads and prospects via different channels (phone, e-mail, LinkedIn, CRM system)- Scheduled and successfully led introductory conference calls with new clients, including live demos of Novalins' solutions and technology- Developed new proposals, campaigns and procedures to draw in more clients and streamline work operations- Nurtured long-lasting partnerships by ensuring seamless translation processes and guaranteeing the utmost client satisfaction- Created video presentations using Vidyard to present Novalins' solutions to prospects in a fun and interactive way- Prepared engaging marketing materials on Canva that encapsulate the essence of Novalins' solutions

Wrocław, Woj. Dolnośląskie, Polska

- Coordinated numerous multilingual projects (up to 29 languages)- Facilitated communication with external clients and vendors- Strengthened relations with strategic accounts- Established project goals and timelines that meet customers' expectations- Customized and reviewed the files for localization and delivery- Analyzed, calculated and managed financial requirements- Restructured price lists and negotiated rates- Recruited, mentored and trained new team members- Ensured the key milestones and deadlines are reached- Conducted Quality Assurance and projects finalization- Evaluated projects performance and revenue- Streamlined internal processes.

Wrocław, Woj. Dolnośląskie, Polska

- Supported municipal officials in their job- Provided basic technical support- Assisted technical staff in their day-to-day activities- Composed reports relating to technical problems- Counselled and instructed city residents during phone calls- Resolved complaints and found solutions to challenges- Guided through the administrative procedures- Informed about current Wrocław events and programmes.

Wrocław I Okolice

Wrocław, Woj. Dolnośląskie, Polska

- Drafted and published new website pages via WordPress- Sourced and sized images and logos for these pages- Composed short descriptions of advertisers and their services and products- Refined articles on the UK website with the use of:Yoast SEO, Ahrefs, Google Search Console, Google Analytics, and other SEO tools- Researched and set up new advertisers and products to Finder.com databases and tracking systems- Performed basic IT and SEO tasks (e.g. deep linking with different affiliate partners)- Coordinated with the team through Slack- Organised and managed content through Google Sheets and Confluence pages.

Wrocław, Woj. Dolnośląskie, Polska

- Translated EN-PL content with the use of CAT tools such as:SDL Trados, Xbench, Memsource, and TWS- Restructured and proofread technical, travel-related, and marketing texts- Unified and improved terminology base- Translated simple French texts- Scheduled and assigned tasks- Planned and delivered projects- Monitored and motivated a project team- Identified pain points and improved relationship with clients.

Warszawa, Woj. Mazowieckie, Polska

- Translated business and law texts in EN-PL language pair (MemoQ)- Developed and reorganised terminology (Excel)- Edited, reviewed, and proofread texts- Completed QA, OCR, and file formatting- Led French language review projects.

Wrocław, Woj. Dolnośląskie, Polska

- Prepared transcripts of lectures given during “Matters of Construction”(an international seminar on world-building in video games)- Translated the transcripts from English to Polish, together with a team of translators- Coordinated the tasks between the teams- Coached and led the team of 5 people- Proofread and edited another team's translations.

Wrocław, Woj. Dolnośląskie, Polska

- Translated, refined, proofread, and edited texts in EN-PL language pair- Created promotional materials related to European Capital of Culture 2016- Collaborated with a translation team.

Wrocław, Woj. Dolnośląskie, Polska

Translated official correspondence (routine and diplomatic mail) of the Mayor of Wrocław: documents, questionnaires, and invitations delivered to the Chancellery of the Mayor, as well as texts related to Wrocław cultural events (e.g. the European Capital of Culture 2016).

Wrocław, Woj. Dolnośląskie, Polska

Translated official correspondence (routine and diplomatic mail) of the Mayor of Wrocław: documents, questionnaires, and invitations delivered to the Chancellery of the Mayor, as well as texts related to Wrocław cultural events (e.g. the European Capital of Culture 2016).

Licencjat (Lic.), Language Interpretation And Translation

Licencjat (Lic.), Filologia Angielska