Customer Relations Specialist
Current• Doctor's assistant• Greeting and directing patients to examination rooms• Scheduling patient appointments and making reminder calls• Informing patients about delays and wait times• Assist patients with filling out patient history forms, consent forms and payment contract forms• Receive and process cash and credit card payments for medical services rendered• Knowledge of medical terms and practices• Establish and maintain good relationships with customers•… Show more • Doctor's assistant• Greeting and directing patients to examination rooms• Scheduling patient appointments and making reminder calls• Informing patients about delays and wait times• Assist patients with filling out patient history forms, consent forms and payment contract forms• Receive and process cash and credit card payments for medical services rendered• Knowledge of medical terms and practices• Establish and maintain good relationships with customers• Present pricing and finalize sales according to the doctor's Proforma invoice• Act as the communicator for promotions• Prepare expense reports for submission to the General Manager and doctors• Handle urgent issues and coordinate with relevant departments in case of emergencies• Ensure cleanliness within the clinic and surrounding areas Show less
