• Doctor's assistant• Greeting and directing patients to examination rooms• Scheduling patient appointments and making reminder calls• Informing patients about delays and wait times• Assist patients with filling out patient history forms, consent forms and payment contract forms• Receive and process cash and credit card payments for medical services rendered• Knowledge of medical terms and practices• Establish and maintain good relationships with customers•… Show more • Doctor's assistant• Greeting and directing patients to examination rooms• Scheduling patient appointments and making reminder calls• Informing patients about delays and wait times• Assist patients with filling out patient history forms, consent forms and payment contract forms• Receive and process cash and credit card payments for medical services rendered• Knowledge of medical terms and practices• Establish and maintain good relationships with customers• Present pricing and finalize sales according to the doctor's Proforma invoice• Act as the communicator for promotions• Prepare expense reports for submission to the General Manager and doctors• Handle urgent issues and coordinate with relevant departments in case of emergencies• Ensure cleanliness within the clinic and surrounding areas Show less

CENTRAL PATTANAMay.2019 - March.2024Customer Service AmbassadorCentral Village Bangkok Luxury OutletSet up Customer Service Processes for Pre-Opening Team - Represent Customer Service Department as the main Coordinator - Complaint & Incident Cases Handle and Resolve complaint &incident cases of the customers -Summarize Customer Service Report for the meeting with manager - Facility and Amenity Management for VIP Customer Privileges- Plan Monthly… Show more CENTRAL PATTANAMay.2019 - March.2024Customer Service AmbassadorCentral Village Bangkok Luxury OutletSet up Customer Service Processes for Pre-Opening Team - Represent Customer Service Department as the main Coordinator - Complaint & Incident Cases Handle and Resolve complaint &incident cases of the customers -Summarize Customer Service Report for the meeting with manager - Facility and Amenity Management for VIP Customer Privileges- Plan Monthly Promotion and Events with Marketing Department- Organize and host the standard of service provider training for Touch Point staff- Responsible for VIP lounge and VIP Program customers- Being a voice actor for every campaign and E-leaning courses - Main call center- MC for internal and external events- Support tenant service team- Personal Assistant to Elite Customers- Organize people development Show less

Coperate Communication(Preferred Segment)Corporate Communication Intenship, Responsible for 2 main areasOnline Team- Monitor campaigns to engage target customers on social media- MC of CIMB events such asMoney Expo 2018Exclusive TriathIon Training 2018- CSR Event in Banglamung Orphanage Home, Chonburi- CSR Event in Pakkret Orphanage Home, NonthaburiCoordinator of both internal and external events- Announcer of the company news- Create Special… Show more Coperate Communication(Preferred Segment)Corporate Communication Intenship, Responsible for 2 main areasOnline Team- Monitor campaigns to engage target customers on social media- MC of CIMB events such asMoney Expo 2018Exclusive TriathIon Training 2018- CSR Event in Banglamung Orphanage Home, Chonburi- CSR Event in Pakkret Orphanage Home, NonthaburiCoordinator of both internal and external events- Announcer of the company news- Create Special events for staffs- Public relations of the Financial products Show less