Jutta Töytäri Email and Phone Number
I am a customer experience enthusiast. I am at my best when working with people and my happiest when customer's expectations are exceeded. I graduated in July 2021 with a Master's Degree in Business Administration, majoring in Insurance and risk management. I wrote my thesis about customer experience management at insurance companies. I'm currently working as a customer experience manager at Fennia. Keywords: Customer experience management, Service design, CX, Customer service, Leadership, Insurance, Finance, Business development,
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Customer Experience ManagerFennia Aug 2023 - Present -
Development SpecialistKeskinäinen Vakuutusyhtiö Turva Jun 2022 - Jul 2023❤️ Developing EPSI winning customer experience as a part of CX management team. Analyzing and reporting CX data and taking part in CX development projects. 💡As a member of the sales development team I help our sales teams to exceed their goals through development projects and sales data analysis and reporting. 🤖Managing chatbot and callbot development projects. -
Insurance SpecialistKeskinäinen Vakuutusyhtiö Turva Aug 2020 - May 2022Tampere, Pirkanmaa, Finland💡 Helping our sales team to exceed their goals through product and system consultation, underwriting, onboarding and training. ❤️ Passionately creating meaningful customer experience in an EPSI rating winning insurance company.
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Insurance AdvisorKeskinäinen Vakuutusyhtiö Turva Oct 2016 - Jul 2020Creating customer experience hands-on by taking care of customer's needs and problems through customer service and B2C -sales.
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Board Member And Corporate Relations ManagerBoomi Ry - Tampereen Yliopiston Kauppatieteiden Opiskelijat Jan 2017 - Dec 2017-Board member-Corporate relations of business students association-Promoting students employment-B2B sales-Contract negotiatons-Organizing seminar events-Leading the Business relationship team-Organizing group trips to Stockholm and Amsterdam -
Customer ServiceSuomen Lähikauppa Oy Mar 2016 - Oct 2016Siwa Peltolammi, Tampere -
Customer ServiceOsuuskauppa Hämeenmaa May 2014 - Aug 2014Lahti Area, Finland
Jutta Töytäri Education Details
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Business/Managerial Economics -
Service Design -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Jutta Töytäri
What company does Jutta Töytäri work for?
Jutta Töytäri works for Fennia
What is Jutta Töytäri's role at the current company?
Jutta Töytäri's current role is Customer Experience Manager at Fennia.
What schools did Jutta Töytäri attend?
Jutta Töytäri attended Tampere University, Lapland University Of Applied Sciences, Athens University Of Economics And Business.
Who are Jutta Töytäri's colleagues?
Jutta Töytäri's colleagues are Aleksi Virkki, Räsänen Hannu, Taija Kallio, Janne Heikkilä, Pia Kivikoski, Oscar Calenius, Dina Ruuskanen.
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