Works with property management team to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.Works with office staff and accounting department to ensure all rent is collected when due and is posted correctly in Yardi.Manages preparation of all resident correspondence, including late payment notices.Works with legal counsel and Property Manager to execute late notices, as required.Produces monthly resident delinquency reports and property accruals.Schedule site visits regularly.Works with Property Manager to develop an effective, proactive team that works together to achieve property objectives.As required, inspects sites to insure adherence to property standards.Takes escalated service requests and works with property team to ensure adherence to customer service standards. Works with on-site staff to insure that tenant issues are dealt with.

Create opportunities for business development of management company through conversion of customers to tenants as well as liase with local businesses as referrals.Coordinate maintenance staff.Interview and screen potential staff.Manage Lease Renewal ProcessCoordinate with the marketing team to place online ads and ensure signage is correctly positionedBe a direct source of contact for potential customers.Maintain an up-to-date market study of primary competitorsProvide high quality customer service to residents and prospective residentsEffectively showcase the features and benefits of the apartments and communitiesIdentify strengths & weakness of alternative sales approach; overcome objections and create excitement

Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.Participate in outreach marketing activities on a regular basis to obtain prospective residents.Meet with prospective renters and take them on tours of the units that interest themPrepare and execute leases in accordance with our property standards and regulations

The Philadelphia Apartment Company is the first and only company to utilize professional rentals agents to "match" interested renters with available apartments in the metropolitan Philadelphia area.

Research and data amalysis of new residential developments in the Tri-State area to provide accurate and up to date market data of new home trends.

Event Planning, Corporate Sponsorship Acquisition, Marketing/PR Campaign management

Supported editorial staff in all activities leading to publication, including acting as a personal assistant to commissioning editors and overseeing tasks such as issuing contracts and dealing with royalties.Liaised with other in-house teams, writers, photographers, printers, designers and production staff to negotiate and monitor timescales for stages in the publishing process.Organised and researched projects to tight deadlines; summarised written material.