Juwan Johnson Email and Phone Number

• Work closely with executive leadership while developing key corporate partnerships/sponsorships within Diversity, Equity & Inclusion, Community Engagement, Business Operations, and Marketing teams• Procure and maintain vendor relationships for Fan Fest experience events• Created and implemented a robust social media campaign that increased collegiate ticket buyers between ages 18-24 by 30% within 6 months of employment• Thoroughly prepared business sales reports utilizing Google Sheets to help leadership created new strategies to increase customer sales within merchandise and event ticket sales

• Successfully provide exceptional customer/fan experience while assisting with merchandise purchase needs• Maintain current knowledge of store promotions and store policies to ensure customer transactions are accurately processed• Organize and stock store merchandise on labeled shelves to maintain efficient operations for store associates and access for customers• Effectively process customer sales transactions using store POS system (Retail PRO) in a timely manner• Assist with training new hire store associates to ensure understanding and thorough execution of store policies, procedures, and system processing