Juwane Damon, Mha Email & Phone Number

Atlanta, Ga, Us

Dunwoody, Georgia, United States

Provides leadership, organization, and sound decision-making to maintain and grow the practice. Oversees and optimizes administrative and day to day operations.•Establish and implement effective workplace policies and procedures•Ensures appropriate staff coverage•Hire, train, and mentor staff•Interact with patients and address their complaints in an appropriate and professional manner•Oversee billing and coding processes for OB delivery, GYN surgery, pelvic floor, PT, and daily billing procedures•Office Marketing•Create, implement, and monitor patient portal access•Manage physician expenses, upload invoices to appropriate resources, and pay vendors in a timely manner•Maintain bank deposits and make sure receipts are given to CBO•Print and upload OP notes monthly for NCSC to ensure accurate and timely billing•Maintain credentialing status for Physicians•Address patient portal messages in an appropriate and timely manner•Ensure that physicians have a monthly revenue report

Montgomery, Alabama Area

Planned medical services and provided administrative support to the entire hospital staff. Maintained inpatient and outpatient medical records, and information technology security programs, and managed financial statements, budget estimates, and financial plans. Graduated Basic Training, July 2018. Graduated from Health Service Management Technical School, in June 2019.• Analyzed and advised on the completeness and accuracy of healthcare data. • Provided administrative support to the entire hospital staff. • Filed and maintained inpatient and outpatient medical records. Performed and managed financial statements, budget estimates, and financial plans. • Used medical computer systems for patient scheduling, budgeting, and staffing.• Interviewed patients for admission and discharge purposes.• Monitored information technology security programs.

• Supervise, compile, analyze and manage financial operations of the practice by ensuring appropriate processes, resource management, budget planning, payroll, and financial reports. • Manage daily operations of the practice and ensure that staff are following processes put in place to meet needs of the patient, customer, financials, and quality focus of the practice. • Manage and lead the team including: interviewing, hiring, training, developing, directing work, and processes, managing performance, recognizing and rewarding employees.• Monitor staff performances of time and attendance, appropriate work behavior, productivity, internal and external customer service and over performance.• Lead projects to enhance operations at the practice.• Support revenue cycle functions within the practice, including, but not limited to, insurance verification, authorization, coding, charge entry, work queues and denials reduction efforts. • Coach and mentor staff to include alignment of practice and productivity goals, sharing goal progress and working with the team on methods to improve.

United States

Oversee the workflow processes by coordinating inventory, monthly billings, and daily activity reports according to service level agreements and best practices while ensuring compliance with all elements of HIPAA law, Medicare, Medicaid, and other programs. Manage daily office operations, including staff recruitment, patient demographic and insurance information, pre-authorizations, and communicating status with patients and providers. Assist and educate patients on insurance plans, provisions, financial obligations, and collection of patient out-of-pocket portions.• Captured $2,000 savings per month in payroll by streamlining the process to achieve organizational objectives, and improve accuracy and efficiency.• Increased net provider scores by 10% through implementing a 48-hour service call to all new patients.

Atlanta, Georgia, United States

Delivered compassionate customer service by responding to inquiries, handling concerns, and ensuring patient scheduled appointments are met. Performed collecting of patient information, entering medical orders, verifying insurance, and evaluating eligibility based on specific payer guidelines. Organized team meetings and served as a liaison between the office team• Designed and implemented an efficient routing/logistic system saving company manpower and payroll.• Educated patients in effective at-home treatment management, generating improved health outcomes.

Worked collaboratively with Resource Care Coordinators to identify symptoms, understand case investigation, testing, and contact tracing process.• Assisted in tracking and limiting the spread of COVID-19 by contacting people reported with COVID-19 and providing education and counsel on infection, isolation, quarantine, and prevention.• Referred contacts to healthcare professionals while maintaining strict confidentiality and following HIPAA guidelines.

Assessed the strengths and weaknesses of the Personal Training team, and promoted fitness/wellness programs to increase member satisfaction and exercise adherence. Developed custom-tailored programs and lifestyle change plans that create awareness and motivation.• Drove studio growth through the development of new programs and initiatives.• Raised 50,000 for three straight months reducing the waterline and exceeding the projected operation budget.

Huntsville, Alabama Area

Managed daily operations of the studio, including marketing campaigns, and community and company health services programs. Identified wellness program outcomes and assist in the achievement of occupancy goals by monitoring the health, safety, and well-being of participants.• Taught fitness classes to improve flexibility, cardiovascular conditioning, strength, and general fitness of participants.

● Coordinated university sports team practice schedules to fit gym availability. ● Created student worker schedules and approved payroll time cards. ● Developed student intramural schedules for basketball, flag football, softball and volleyball. ● Oversaw maintenance of equipment and operational hours for the university weight room. ● Facilitated effective marketing plans so every student was made aware of events/updates pertaining to the facility through social media and other outlets.

Master'S Degree, Health/Health Care Administration/Management, 4.0

Associate'S Degree, Health/Health Care Administration/Management

Activities and Societies: Honor Graduate Recipient For Technical Training School.

Bachelor'S Degree, Health Sciences, 3.75 Gpa

Activities and Societies: Magna Cum Laude, USCAA Academic All American (2015-2017), Mens Basketball Team (2015-2017), Alpha Ki Honors.