Spearheaded the development and implementation of comprehensive testplans and test cases to guarantee the quality and functionality of softwareapplications;Collaborated closely with cross-functional teams to pinpoint and rectifysoftware defects and issues promptly;Conducted rigorous regression testing and performance testing to evaluatethe stability and scalability of new software releases;Implemented cutting-edge automation testing tools and frameworks, such asWDIO, Playwright, and K6, to optimize the testing process and enhanceefficiency.

Conducted comprehensive testing on hardware and software systems for oneof the largest money transfer companies;Tested Windows CE and Android based applications for functionality,performance, and compatibility;Utilized various testing methodologies to ensure the quality and reliability ofproducts;Collaborated with cross-functional teams to identify and troubleshoot issues,leading to timely resolution of defects.

As a UAT Analyst on my daily basis I’ve been working on a whole system testing including front-end WEB applications, API’s and services with alignment of business requirements. Applications, that job cannot be done without are: NANO, Comply Advantage, Postman and swagger and MySQL Workbench.In addition, supporting digital product for our internal users, as issues with the payments (SEPA and SWIFT), and all other things that might occur for the team or customers.

MonitoringTickets handlingEmails handlingSystem testing

Currently supporting POS application designed for iOS, with cloud based management system. At the same time maintaining ethernet and wireless networks, in customers establishment. Remotely managing devices, as UniFi or Cisco Meraki access points. Doing basic and advanced remote troubleshooting of iPads, wireless routers, access points, printers, card swipes, and all other peripherals, required for fully functional Point of Sales system. At the same time, ensuring resolution in a timely manner and guaranteeing best customer support. And of course, sometimes breaking rules, to leave customer satisfied.

Communication over the phone, chat and emails, with the customers from all around the worldFinding out and fixing ( if possible ) remote computers issues, while communicating with the customer.Ensuring customer satisfaction, in every step, while providing highest level of service.Meeting deadlinesAbility to work on high volumes of calls, and multitask.At the same time, I had couple of tasks, which been trusted to me, as Quality Assurance, for one of our biggest clients. At the same time, i had to train new and current employees of account specifics.