-Use Hawaii Tourism knowledge to schedule, coordinate and book tours and excursions.-Work with personal information and credit cards.-Emergency Contact within Hawaii: hotel relocation, emergency flight re-booking.-Daily telephone and email interaction with clients, vendors, accounting, and staff.–Audit reservations. –Track direct bookings and expenses.

-Use travel industry knowledge to sell vacation packages for destination weddings and group travel.-Manage day-to-day problems: pre-travel, during travel, and post-travel for 25-30 groups at a time.-Built and maintained relationships with hotel sales managers and destination management companies.-Produce biweekly reports for brides and grooms.-Managed Group Accounting; created payables, invoices, refunds, price matches, loss of revenue, and travel agent/client bonuses.-Mainly work with Client Directs. (B2C)

Seasonal bartender: Builds rapport with customers while up-holding the law by verifying identification; Cash handling; Customer service.

-Build relationships with clients and suppliers, negotiating pricing with suppliers for clients, send invoices to clients and travel agents, plan flights, excursions, hotels, villas, apartments, vacation homes, and travel protection, give day-to-day itineraries.-Customer focused by bringing vacation dreams to reality and build relationships for recurring clients and future clients through problem solving and attention to detail providing accurate and problem-free vacations.-Hawaiian Islands Destination Team Expert.-Destination trained for over 55 destinations and hotels, including the Hawaiian Islands, Japan, France, Germany, Portugal, Spain, Australia, and New Zealand; complete list available upon request.-Content creator through Social Media Marketing with Facebook, Instagram, and Twitter-Attend tradeshows and bring in suppliers for department tradeshows.-North America Call Center for Etihad Vacations.

-Knowledgeable of all airline policies, fees, and destinations.-Work with airlines directly for schedule changes, name changes/corrections, and for updated airline procedures, such as special service requests for irregular operations and updated fees.-Ticketing.-Issue exchanges, name corrections, TSA updates, adding infants. Pre-travel, During Travel, and Post-Travel.-Trained in Funjet Vacations, Blue Sky Tours, United Vacations, Southwest Vacations, Traterra, and Mark International as well as other brands, policies, and procedure.-Work well with other departments, hotels, and destination management companies.

-Knowledgeable of Department of Transportation and FAA requirements and policies.-Work with personal information and credit cards.-Support Reservation Agents-Able to keep calm in a high stress environment as well as de-escalate passengers and work towards solutions.-Promoted twice from Reservation Agent to Mentor to Reservation Help Desk.• Wings Award from Frontier Airlines—similar to Employee of the Month—August 2014• Mentor for Frontier Airlines: December-May

Knowledgeable of merchandise and products; Work as a team; Cash handling; Customer service; Open/close store; Stocking shelves.

Work with personal information and money; Work with people with cognitive impairments and behavioral problems; Teach skills such as balancing money, keeping records, laundry and other household and personal chores; Drive clients to doctors’ appointments, bank, and other places for errands; Kept accurate and time sensitive records.

Work with personal information through a computer automated system; Followed and adapted a script and able to communicate well over the telephone; Built strong relationships between Alumni, Friends, Parents of Students, Community, and Prospective Students; Fundraised money for the University, Scholarships, Programs, Arts, and Athletics; Assisted in event management.

Set up event, set up dishes, served beverages and food, cleared dishes.