Vaibhav Jain Email & Phone Number

Delhi, India

Noida, Uttar Pradesh

Product engineering leadership across the core product development and multiple product implementations across customers worldwide.

Noida Area, India

• Strengthened operational leadership and advocated strategic direction with full responsibility for bottom-line factors, including long-range planning, global customer management, and software development processes.Key.
• Empowered and engaged teams within first 3 months of executive leadership which yielded an increase in half yearly CSAT score by 1 point on a scale of 7

Noida Area, India

• Excellent track record of building & managing relationships at the global CXO level
• Conceptualized and established Mobile AppStore, Retail Storefront and IoT Lab at Noida
• One of the chief distributed agile evangelists at GlobalLogic who co-founded “DeliveryAssurance” group for pro-active mentoring projects towards predictable delivery at scale
• Anchoring gene-pool refresh with campus recruitments (~100 fresher every year) pan India
• Responsible for career development of team members – manage career aspirations, set career paths, provide coaching and mentoring
• Responsible for customer expectation management and satisfaction, resource utilization, project profitability and quality and process management

Noida Area, India

• Interacting regularly with the customer, participated in giving demos and handled escalations
• Involved with Pre-Sales proposals
• Handled complete fund management product development for Private Equity, Real Estate and Mezzanine funds
• Gathered detailed functional requirements and created product requirement (PRDs) and other documents to support rapid development and effectively managed trade-offs between costs/schedules versus customer benefits
• Collaborated with usability and technology team to develop a deep understanding of partner needs, identify gaps in core product functionality and help build right set of features and track adoption for same
• Worked with various support teams to manage operational issues such as fulfillment, external partner relationships, legal and other compliances

Noida Area, India

• Managed geographically spread team of developers and QA including performance appraisals
• Worked closely with onsite manager for estimation, planning and execution – with specific focus on requirement analysis & design and took ownership of overall execution and delivery of the project
• Handled client interaction by being a single point of contact for the project
• Mentored junior team members, review deliverables and resolved conflicts
• Involved in pre-sales activities by preparing responses for RFPs
• Provided trainings on “Leadership Skills” and “Positive Attitude”

Noida Area, India

• Led a team of 3 developers to migrate the project and then carry over the new enhancements
• Reviewed existing processes being followed and shared appropriate feedback with respective owners, from an improvement perspective
• Transformed customer interaction for the project by empowering team members
• Conducted technical interviews during recruitment drives and campus recruitments
• Provided performance feedback on team members to the reporting manager
• Continuously suggested ways to improve code quality, identify reusable components, reduce turnaround time, enhance productivity and overall value add to partner

Noida Area, India

• Repeatedly checked for proper implementations of code review comments to ensure no slippages
• Demonstrated good technical and time management skills while handling multiple projects for one of the world’s leading Alternative Asset Management firms
• Utilized available bandwidth at onsite to re-design "Available Capital" report leading to customer delight
• Produced stable and high quality code with more than 50% reduction in estimated time during database synchronization leading to customer delight
• Conceptualized reports related to data upload and audit tracking for “Download” and “Valuation” modules
• Automated the manual document upload process in SharePoint portal

Noida Area, India

• Produced stable and high quality code within deadlines following the required process used by employees who specialize in the sales and marketing business of Private Label consumer products (Retail Management)
• Provided superior turnaround time for the ad-hoc requests raised by customer
• Designed and implemented a generic Web component which eventually proved helpful in another prospect POC
• Organized various events as part of Business Unit level Fun Committee

Bengaluru Area, India

• Gained good knowledge and practical understanding of Microsoft.NET technologies
• Requirement Analysis and finalization for Email Crawler
• Design and development of Email Crawler component
• Design and development of Parsers for Word, Excel, PowerPoint, PDF, HTML, Text files
• Actively participated in team and organization activities

Post Graduate Diploma In Management, General Management

Activities and Societies: Indian Institute of Management, Lucknow, Noida Campus

B.E., Computer Science & Engineering