Van Franklin Email & Phone Number

Responsible for Global IT operations at Sun Hydraulics.

Manufacturer of high tech medical simulation devices with annual sales of $65M.Director of Information Technologies• Partnered with Executive team and department heads regarding software and hardware requirements; Recommended, sourced, and oversaw the implementation of technology solutions to ensure alignment with current business needs while still remaining scalable for future growth; Kept company leadership abreast of emerging trends and developments in technology.• Conducted post implementation reviews of software, systems and technology solutions to ensure delivery in a timely and cost-effective manner and that planned benefits were achieved.• Collaborated with architect and general contractor to design and deploy the technology and telecommunications layout for METI’s new 14 million dollar, 80,000 square foot Sarasota headquarters.• Negotiated and developed purchasing agreements with over 30 vendors, resulting in annual savings of over three hundred thousand dollars; Established METI as a Value Added Reseller (VAR) with Apple Computer. • Provided safeguards to appropriately secure corporation’s information, resources, and assets; Established back-up procedures ensuring the integrity of all critical data in accordance with required financial guidelines, including disaster recovery and business continuity planning.• Led and mentored a team of IT professionals, providing 24/7 support to over 300 users worldwide. Provide technical leadership and insight to assist staff with problem resolution and prioritization of projects.• Managed an annual department budget of over one million dollars.

Manager of Information Technologies• Formulated and administered network and computer usage policies, procedures, budgets, goals and objectives.• Converted legacy CRM system with over half a million records to web-based NetSuite CRM resulting in higher close rates, better pipeline visibility, and an 85% reduction in support ticket time. • Ensured systems capability, performance, and uptime reflecting the highest state of technical sophistication • Designed a mandatory computer skills training course for new hires along with a continuing IT education track for veteran employees.• Issued computer equipment to new hires and to existing employees requiring system refreshes.

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Sales management experience in all areas of retail sales.• Managed the day-to-day operations of a 40 million dollar store including maintaining appropriate inventory levels and scheduling over 80 employees.• Collaborated with Circuit City Corporate to achieve company financial and strategic goals.• Created and conducted weekly product trainings for sales team.• Negotiated pricing for large home audio/video packages with local builders and developers.• Responsible for meeting daily sales budgets and maintaining high margins.

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• Lead computer sales associate.• Responsible for training all computer department new-hires. • Winner of Computer Sales Associate of the Year – three years consecutively.• Set store record for highest sales in a month by an associate.

Provided office and in-home computer consulting services to small business owners.• Maintained computers and networking systems for thirty small businesses in South Florida.• Coordinated training programs with employees and owners.• Developed and maintained backup and recovery systems and procedures.

Bachelor Of Science, Information Technology

Business Economics

Education record