Each month, more than a billion people rely on the Bazaarvoice network to get help finding the right products and services. People do this through viewing and sharing authentic opinions, questions and experiences and Bazaarvoice’s massive intelligent network provides recommendations and information to assist them. Brands and retailers have direct access to their customers and immediate feedback on their products and services.Working with multiple global teams, responsible for the product strategy and consumer experiences that help drive Bazaarvoice's consumer-facing web experiences. This includes the collection of consumer-generated content, the display of that content on thousands of brand & retail websites and our retail & brand product sampling capabilities.

Responsible for a team that drives product strategy and execution for Bazaarvoice's core ratings and reviews platform. This includes the collection of consumer-generated content, the display of that content and our product sampling capabilities.

Responsible for product strategies that drive the collection of consumer-generated content for retailers and brands. This content includes ratings, reviews, questions, answers, photos and video and helps people find the right products and services and validate their purchase decisions. Products include mobile app support, email, notifications and content submission capabilities.

As the Technology Director for one of frog's largest Technology teams, I worked closely with our clients, technologists, designers, strategists and program managers to define, design and deliver revolutionary products to market. Responsibilities include:- Discovering and synthesizing customer needs, technical considerations and business requirements through collaboration with designers, strategists, engineers, program managers and customers to bring new products to market- Developing roadmaps, technology strategies, competitive analysis, requirements, user stories, implementation plans and go-to-market strategies for new mobile and web applications and services- Driving knowledge sharing best practices and the definition and evolution of design and development methodologies including adaptations of Agile, Lean and SCRUM- Supporting sales efforts through the creation of proposals, project estimation and scoping, resource allocation, case studies, and presentations to customers- Facilitating customer-facing workshops and working sessions to uncover and drive product goals, align expectations, determine working models and develop solutions- Managing career development, hiring and resource allocation for teams of senior-level technologists, engineers and architects- Developing relationships with executive-level customers and industry leaders

Responsibilities included:- Leading and responsibility for day-to-day activities on multiple ongoing product development programs to drive on-time, on-budget delivery of solutions with high customer satisfaction- Ensuring effective communication and collaboration across functional teams and key stakeholders- Leading the planning and scoping of development and design activities for local and remote teams- Managing career development and project allocation of senior-level technologists, engineers and architects- Supporting sales efforts through the creation of proposals, project estimation and scoping, resource allocation, development of case studies, and presentations to customers

Responsibilities included:- Working closely with customers and other team members to identify, capture and communicate product requirements to cross-organization, cross-functional teams working through complex software development and hardware integration efforts- Managing projects with development teams ranging from 3 to 150 people - both local and off-shore/remote.- Driving application development for mobile platforms, native mobile applications and web applications with multiple Fortune 50 customers- Executing projects using Agile, SCRUM and related methodologies as well as traditional software development life cycle best practices and tools

Responsibilities included:- Owning product strategy for a portfolio of products including multimedia messaging (MMS) and call management platforms for mobile and broadband network operators with solutions deployed globally to over 75 million users- Managing complete product lifecycle from gathering new requirements to developing new concepts and working closely with global, multi-location development teams for production software releases- Developing competitive analysis and market research to determine strategy for selling and developing new products in emerging technology markets- Creating comprehensive go-to-market plans for new product launches and new sales strategies and performed ongoing market sizing, pricing, and forecasting to define revenue/cost tradeoffs and drive product feature development- Developing and managed multiple channel partners (direct, resale, OEM)- Functioning as subject matter expert, delivered training and sales presentations for global customer base

Responsibilities included:- Developing software market requirements for a high-performance Java-based mobile network messaging and call management platform based on customer needs and engineering inputs- Analyzing global market opportunities and technology and business trends for new mobile and broadband products and feature sets- Creating and delivering product training for sales team and customers, developing tools for ROI customer workshops and developing white papers and technical demos for use by sales and channel partners- Directing market/user research including end-user human factors testing- Managing website marketing content and supporting industry event participation at global mobile conferences such GSMA (MWC) and CTIA- Developing technical product demos for use by sales and channel partners.

Developed computer models for simulating energy usage and thermal loads in order to identify and develop new systems for clients.- Analyzed customer needs and usage requirements while coordinating with multiple internal disciplines, business partners and suppliers throughout design process.- Responsible for the production of engineering designs (plans and specifications) for the mechanical building systems in multi-million dollar projects.- Developed corporate website and a company intranet improving corporate identity and facilitating internal communications, project coordination and document control.

Responsible for engineering designs, developing load calculations and production of final designspecifications and drawings.- Delivered solutions for multiple simultaneous projects and customers- Worked closely in multi-disciplinary teams in complex projects