Jaqueline Vilella Barban Email & Phone Number

Kenmore, Wa, Us

Seattle, Washington, United States

Mastercard Identity empowers trusted connections in the digital economy, allowing consumers to interact seamlessly and securely. Our global identity technologies, data and insights, machine learning scores, and biometrics enable organizations worldwide to verify and authenticate more genuine consumers and prevent fraud in real-time.

Seattle, Washington, United States

Ekata Inc., a Mastercard company, empowers businesses to enable frictionless experiences and combat fraud worldwide. Our identity verification solutions are powered by the Ekata Identity Engine, which combines sophisticated data science and machine learning to help businesses make quick and accurate risk decisions about their customers. Using Ekata’s solutions, businesses can validate customers’ identities and assess risk seamlessly and securely while preserving privacy.

Bellevue, Washington, United States

Worked in billing resolutions role in a global customer support environment under contract with the client• Core responsibilities include troubleshooting and resolving user issues relating to billing and security• Understanding and maintaining platform knowledge being aware of global issues• Understanding variable billing scenarios and customizing responses to keep users informed and satisfied• Worked with management and training to develop regional knowledge specific to… Show more Worked in billing resolutions role in a global customer support environment under contract with the client• Core responsibilities include troubleshooting and resolving user issues relating to billing and security• Understanding and maintaining platform knowledge being aware of global issues• Understanding variable billing scenarios and customizing responses to keep users informed and satisfied• Worked with management and training to develop regional knowledge specific to Brazil• Goals included one-step resolution, minimizing escalations, and maintaining high customization rates• Regularly recognized with MVP type awards at team and engagement level Show less

Redmond, Washington, United States

Worked with businesses to promote events through digital marketing on social media platforms.• Attended events as KonnectClub representative to ensure positive experience• Results often reported with written and photographic content• Increased brand awareness and customer presence by 60% using social media platforms like Facebook

Seattle, Washington, United States

Responsible for home and office management• Typical responsibilities included managing schedules, handling emails, phone calls and appointments• Tasked with caring for children, including tutoring and conflict resolution

Sorocaba, São Paulo, Brazil

Biology and Chemistry teacher for middle and high school level courses. • Typical responsibilities included development of curriculum, group activities, experiments and evaluation• Worked with teachers in other fields to develop successful improvement plans – up to 30%

Bachelor'S Degree In Biology, Conservation Biology, Education, Botany, Genetics

Activities and Societies: . - Academic Article in Education and Botany: "Zum: unveiling the world of art with plants" Using techniques.

Education record