Joseph Clifford Email & Phone Number

Norwalk, Ct, Us

Norwalk, Ct, Us

United States

Citrix Engineering Product manager across 3 products. Responsible for, driving capacity modeling, work decomposition, backlog management and product deliveryOrchestrated inter-team collaboration, minimizing risks by coordinating cross-enterprise dependencies, while also establishing standards and Agile blueprints for Cigna's Product organization.

Greater New York City Area

Client: Fortune 500 Financial Institution - Managed 30+ onshore & offshore resources, supporting O365 implementation across release management, operational readiness & app readiness workstreamsCreated global delivery framework to upgrade 140K users to O365 Proplus over 1.5 yearsScaled weekly deployments (2K to 13K users) via global business engagement frameworkStreamlined 12-month rationalization, remediation & testing activities for 30K+ Office macros & plug-insClient: Cargo Airline Company - Developed global release plan to upgrade 3K Exchange mailboxes to Exchange Online Client: Fortune 500 Managed Healthcare Company - Optimized and concluded a 3-year Windows 10 release planning programClient: Fortune 500 Managed Healthcare Company - Coordinated the remediation and rationalization of 3,500 apps over 10 months, reporting weekly progress to Director/Senior Director stakeholdersEstablished 2-month Agile scheduling plan to facilitate Windows 10 migration and support ~2500 migrations per month

Greater New York City Area

Client: Fortune 500 Pharmaceutical Company - Managed 4 client resources using Microsoft Fasttrack to upgrade 90K Exchange mailboxes to Exchange Online (7K mailboxes per week)Tracked and owned O365 & Windows 10 milestones, risks, and issues for the Change Enablement, Tools & Windows Engineering teams

Client: Fortune 500 Pharmaceutical Company - Oversaw scheduling activities for data center consolidation program (5K+ applications)

Greater New York City Area

Client: Fortune 500 Financial Institution - Coordinated release planning activities and led application readiness business engagement conversations for over 500K Windows XP endpoints

Greater New York City Area

Assist with designing, installing and configuring server infrastructures, planning and implementing enterprise technology infrastructures, designing network security and developing operations solutions to manage Microsoft and multi-vendor environments. Consult with Avanade's Fortune 500 customers, using Microsoft technology to maximize existing IT investments and streamline management processes.

Smithtown, Ny

Worked part time throughout the summers and winter months●Assisted computer technicians with current projects●Re-imaged and maintained computers●Enhanced problem solving and time management

University Of Scranton

●Perform tech setups and troubleshoot problems in classrooms●Answer phone calls helping students and faculty fix technical issues●Demonstrate effective problem solving skills when repairing devices ●Enhance time management skills by successfully balancing work schedule with school and athletic commitments

Nyc, Ny

Summer Intern (2008–2012) ●Network Administrator●Managed network routers and switch, configured firewall, update Anti-virus software●Setup and install IP phones on network and responsible for the upkeep of workstations

55 Water Street, Nyc

●Worked in an agile development environment over the course of 3 months, receiving supervision from the Senior Data Engineer●Focused on re-engineering, creating, and updating scripts which needed to be migrated to new servers by the end of the year●Tested, presented, and received feedback on new scripts with the database development team●Attended daily meetings to report current progress on projects●Adapted easily to the new work environment and quickly learned skills needed to excel● Data Migration utilizing Informatica

Smithtown, Ny

●Taught swim lessons to children ranging from 7-13 years old●Adapted lessons to meet the needs of all children