I am responsible for development and enhancement of revenue garnering journeys for Aditya Birla Capital Health Insurance website and Activ Health App.Designed and developed platform to create buy journeys for health insurance products. Designed and developed generic payment gateway module to manage changes and reduce risk while accepting payments across all modulesDesigned and developed quick renew journey enabling simple and effective renewal online.Enabled digital booking of medical tests such as health assessment and pre-policy medical check upEnabled digital flow of diagnostic test results into company's Electronic Health RecordWorked on an experimental model to automate claims adjudication, successfully implemented for 3 ICDsDeeply involved in product designing and development with both design and technical teams to come up with robust and pertinent technical and design solutions. Usage of google analytics to determine user behavior and traits to understand gaps and tweak features.Also involved in Hiring Team members for Technology and QA.

Evaluating and rationalizing client’s business processes to eventually creating Standard Operating Procedures (SOP). These would lean heavy on utilization of ERP systems such as SAP in business process for streamlining of tasks, reporting and improving process efficiency and risk controlExtensively worked on Procurement process rationalization of different types of business such as Cement and Real Estate ConstructionAssignments were spread across various industries such as Manufacturing, Financial Services, Rating Agency, Real Estate, Pharma etc.Presented deliverables to the client top management including board members and Chief Financial OfficerClients includes large and renowned companies such as CRISIL, Birla Cements, Novartis, IL&FS etc.

Worked for a US based legal consulting client within Energy Communications Utilities and Services unit of InfosysInvolved in Development, Problem Analysis, Troubleshooting and Testing of various applications used by client for creation of metadataInteracted with various teams and engineering groups across the globe for troubleshooting and impact communicationsRegular client communication for requirements gathering and progress/challenges reportsRegularly contributed to reusable to knowledge artefacts and process documentsMentored new Hires and conducted knowledge transfer sessionsWas part of unit wide Knowledge Management team which was tasked with the purpose of creation and organization of an optimized Knowledge management framework for the entire unit consisting of 300 plus employees