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John Dix Email & Phone Number
Head of Technology
at
Risk & Insurance Education Alliance
1 work email found
@worldventures.com
3 phones found area 480 and 972
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Technology
Location
San Antonio, Texas, United States
Company size
Who is John Dix? Overview
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Quick answer
John Dix is listed as Head of Technology at Risk & Insurance Education Alliance, a with 226 employees, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at worldventures.com, phone signal with area code 480, 972, and a matched LinkedIn profile for John Dix.
John Dix previously worked as Chief Information Security Officer and Director of Technical Alignment at Centarus and Chief Information Security Officer / Director of Technical Alignment at Centarus. John Dix holds Master Of Business Administration - Mba from University Of Phoenix.
Company email context
Email format at Risk & Insurance Education Alliance
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{first_initial}{last}@worldventures.com
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AeroLeads found 1 current-domain work email signal for John Dix. Compare company email patterns before reaching out.
Profile bio
About John Dix
I'm a master solution builder, turning whatever resources are available into lasting answers. My deep understanding of the MSP model, in all its forms, lets me create ironclad processes that work for both technicians and leaders. With my comprehensive IT knowledge and leadership expertise, I can recruit, organize, and equip a top-tier team for success. I'll define each role clearly, plot a winning strategy, and make sure everyone understands how to thrive. The goal is total transparency, with simple, meaningful metrics that keep the team focused and driven.
Listed skills include Mcitp, Microsoft Certified Desktop Support Technician, System Center Configuration Manager, Microsoft Exchange, and 39 others.
Current workplace
John Dix's current company
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Risk & Insurance Education Alliance
9 roles
John Dix work experience
A career timeline built from the work history available for this profile.
Chief Information Security Officer And Director Of Technical Alignment
Chief Information Security Officer / Director Of Technical Alignment
Experience and responsibilities:Team development and company success management at all levelsIT Team Career path planning, training and coordinationLeader in team and client metric identification, auditing and analysisComposition of team roles and detailed supplemental documentation for those rolesOperations management expertise at all levels (from the Helpdesk to the Leadership team)Expert in implementation and deployment of the Entrepreneurial Operating System (EOS)Principal for SOC2 Coordination, Deployment and ManagementFull circle project management at all levels (Research, Planning, Resource allocation, Scoping, quoting and deployment)Complete understanding of IT Vulnerability management, policy adherence and solutions deploymentLead Technology Architect for multiple business verticals (Construction, Finance, Law, Fine Arts, Manufacturing). IT Security Governance and recordMastery of Technical Alignment standards analysis, implementation and deploymentTechnical ability:Highly skilled and seasoned IT engineer with deep expertise in both physical and virtual client infrastructure. Advanced knowledge of multiple network solutions including Cisco, Sonicwall, Fortinet, and TP Link. Committed to ongoing education in the latest technologies with a keen eye on evolving IT security threats, standards, and compliance.
It Management At All Covered
· Drive to meet and exceed organizational Service Level Objectives for:-Cost per Contact-CSC Utilization-Customer Satisfaction-First Contact Resolution Rate-Employee Satisfaction-Average Speed of Answer· Supervise a team of engineers with a focus on:-Client satisfaction-Service Delivery Quality-Mentoring/Coaching-Performance Monitoring-Manage the delivery process, performance, and quality of remote support services-Improve overall service delivery and quality through training and coaching-Improve efficiencies by analyzing remote support activities and proposing recommendations-Ensure processes exist and, when possible, are standardized and repeatable-Review, train, implement, and enforce Standard Operating Procedures-Ensure service levels are achieved and aligned with client agreements-Ensure customer expectations are met or exceeded-Frequently review individual metrics with team members-Identifying coaching or training opportunities to improve individual performance-Deliver annual performance reviews to RSC engineers-Provide management with performance reports-Measure, monitor and work to drive down call and task levels-Act as a liaison with Regional Operations Teams and Regional Service Desk Team Leads
Oct 2019 - Aug 2020
Systems Engineer L2/L3
• Server Administration and Configuration• Active directory engineer• DHCP Scope configuration (reservations, leases, scope creation)• DNS, Site Management and Configuration• Domain Configuration and troubleshooting• Server role creation, management, patching• IIS Management and Configuration• Proofpoint, App River, Office 365 Administration and Integration• Virtual Machine Management and troubleshooting / VMware• Infrastructure hardware repair and replacement• Firewall / VPN / RDP configuration and management• Tier 3 Escalation Point for the Service Desk team
Aug 2018 - Sep 2019
Infrastructure Engineer
Work within the infrastructure environment to provide server and network administration. Utilize specialized procedures to ensure a strong and manageable IT infrastructureTroubleshoot and manage multiple level system issues and requestsMonitor server and network environments to provide a proactive approach towards reliability.
Jun 2016 - Aug 2018
It Field Operations Lead
• Computer (PC/MAC) hardware repair and replacement• Virus removals and performance optimization• Imaging of machines• Active Directory and SCCM configuration and management • Troubleshooting office hardware and software• Inventory Management and Reporting using Remedy and ITSM • Networking (routers, switches, WLAN)• Provided support to over 4000 users per technician • Server administration/configuration/troubleshooting. We utilized remote administration to manage DHCP scopes, VLAN and Hyper-V as well as Active Directory and OU modules and proper DNS server settings for each site. • Infrastructure management and engineering-In charge of creating and providing a budget friendly and performance heavy deployment for new and acquired sites• Project Support and Management• Vendor and third party contact for quote-work • Build schematics and determine the proper hardware/equipment needed for projects Train new employees and supervise new additions.• Database creation and configuration
May 2013 - Mar 2016
It Technician
Handle the daily IT operations. Using Remedy for Ticketing, Solving networking, hardware, software, Active Director, virus issues. Break/Fix, Desktop Support and education. Repair machines and perform general hands-on work with the networking and server environments.• Utilize SCCM / Remedy / ITSM / Active Directory / Remote Desktop • Repair and replacement of hardware. • Troubleshooting of driver issues, connectivity issues and application issues • Windows and Citrix environment • Thin Client Configuration• Handle a user base of over 1300 individual workstations in 4 different locations.
Sep 2011 - May 2013
Lead Technician
Performed refresh jobs on various companies for IBM and DELL. Networking and server setup. Re-imaging, hardware and software replacement and installation.• Hardware refresh for IBM Deployment on existing network domain. • Integration with legacy data services. • Hardware repair and replacement• Infrastructure optimization
Jan 2005 - May 2013
4 education records
John Dix education
Master Of Business Administration - Mba
University Of Phoenix
Bachelor'S Degree, Computer Science
University Of Phoenix
Associate Of Arts (Aa), Information Technology
University Of Phoenix
Diploma, General Education
Roy Miller High School
FAQ
Frequently asked questions about John Dix
Quick answers generated from the profile data available on this page.
What company does John Dix work for?
John Dix works for Risk & Insurance Education Alliance.
What is John Dix's role at Risk & Insurance Education Alliance?
John Dix is listed as Head of Technology at Risk & Insurance Education Alliance.
What is John Dix's email address?
AeroLeads has found 1 work email signal at @worldventures.com for John Dix at Risk & Insurance Education Alliance.
What is John Dix's phone number?
AeroLeads has found 3 phone signal(s) with area code 480, 972 for John Dix at Risk & Insurance Education Alliance.
Where is John Dix based?
John Dix is based in San Antonio, Texas, United States while working with Risk & Insurance Education Alliance.
What companies has John Dix worked for?
John Dix has worked for Risk & Insurance Education Alliance, Centarus, Konica Minolta Business Solutions U.S.A., Inc., Enterprise Technology Services, and American Airlines.
How can I contact John Dix?
You can use AeroLeads to view verified contact signals for John Dix at Risk & Insurance Education Alliance, including work email, phone, and LinkedIn data when available.
What schools did John Dix attend?
John Dix holds Master Of Business Administration - Mba from University Of Phoenix.
What skills is John Dix known for?
John Dix is listed with skills including Mcitp, Microsoft Certified Desktop Support Technician, System Center Configuration Manager, Microsoft Exchange, Troubleshooting, Office 365, Networking, and Active Directory.
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