João Vivo

João Vivo Email and Phone Number

Project Management Office Lead @ Grand Hyatt Barcelona
Barcelona, CT, ES
João Vivo's Location
Greater Barcelona Metropolitan Area, Spain
João Vivo's Contact Details

João Vivo personal email

About João Vivo

The reason why I choose Tourism as a career is because I consider it as one of the most challenging and competitive careers, due to the nature of the resources handle, which is the human interaction. The challenge appears when engaging people to deliver service in the most talented way while creating memorable experiences to the guests. My leadership style focuses on identifying the uniqueness in people & building harmonic collaborative teams.My passion for the world diversity has lead me into several international and multicultural job experiences throughout the world. Learning from different working methods/concepts and different points of view is how I considered I have acquired a wider perspective / knowledge to develop my skills in order to satisfy the global competitiveness. I thrive when handling multiple resources in dynamic workplaces. People see me as very effective team player, strong organization and goal oriented leader with analytical perspective to streamline processes and I really keep myself aware of my level of consciousness and life balance. Thanks to my talents and background is how I have achieved my 10 years of committed service within Food & Beverage department in Marriott International luxury brand hotels.

João Vivo's Current Company Details
Grand Hyatt Barcelona

Grand Hyatt Barcelona

View
Project Management Office Lead
Barcelona, CT, ES
Employees:
134
João Vivo Work Experience Details
  • Grand Hyatt Barcelona
    Project Management Office Lead
    Grand Hyatt Barcelona
    Barcelona, Ct, Es
  • Grand Hyatt Barcelona
    Director Of Food And Beverage
    Grand Hyatt Barcelona May 2022 - Present
    Barcelona, Catalonia, Spain
  • W Barcelona
    Assistant B&F Director
    W Barcelona Apr 2019 - Apr 2022
    Barcelona Area, Spain
    Assisting Director of B&F in all responsibilities and duties. - Responsible for all F&B Venues and IRD, including WET Deck summer happenings a weekly event with 1200 guests.- Assisting with budget and monthly forecast- Cost control and P&L analysis- F&B Marketing strategies for all the venues- B&F Team more than 250 associates including 22 managers and 7 HOD- Scheduling, payroll and headcount.- Recruitment and training/development new associates and managers-… Show more Assisting Director of B&F in all responsibilities and duties. - Responsible for all F&B Venues and IRD, including WET Deck summer happenings a weekly event with 1200 guests.- Assisting with budget and monthly forecast- Cost control and P&L analysis- F&B Marketing strategies for all the venues- B&F Team more than 250 associates including 22 managers and 7 HOD- Scheduling, payroll and headcount.- Recruitment and training/development new associates and managers- Management of groups in venues.- Follow-up on guest satisfaction survey.- Implementing action plans to improve service and internal employees satisfaction- Successful opening of Fire Restaurant with strong increase revenue and straight collaboration with La Barra by Chef Carles Abellan. Show less
  • W Panama
    Assistant B&F Director
    W Panama Jan 2018 - Apr 2019
    Panama City, Panama
    Pre opening team. Menu Engineering. Develop Restaurants & Bars concepts. Hiring and training the staff from day one. Stategy developer for B&F guest satisfaction.In charge of daily B&F operations of 8 different Outlets/Venues plus banqueting department.Conducting monthly Food Safety audits with the Executive ChefCertification Marriott Essential Skills for Managers , 2018Servsafe, 2019
  • W Barcelona
    Director Of Banquets
    W Barcelona Jun 2013 - Jan 2018
    Barcelona Area, Spain
    In charge of all Conference & Banquets operations at the W Barcelona with events area of 7000 SQ. M. with a annual revenue of €12500k and 190 000 covers. Headcount of 70.F&B Academy, Starwood EAME, 2015
  • Westin Hotels & Resorts
    Banquets & Catering Manager
    Westin Hotels & Resorts Jun 2010 - May 2013
    Westin Santa Fe, Mexico City
    Pre-Opening team. I was in charge of the banquets department since the pre-opening, from the first stage by hiring the staff, buying equipment, dealing with the union, implement check lists and standards of the brand, coaching were very important to ensure a successful and effective daily operation and building customer loyalty.Being responsible of 125 people in some events in wish I was force to having an extremely effective organization by creating check lists, Event Planners, Banquet… Show more Pre-Opening team. I was in charge of the banquets department since the pre-opening, from the first stage by hiring the staff, buying equipment, dealing with the union, implement check lists and standards of the brand, coaching were very important to ensure a successful and effective daily operation and building customer loyalty.Being responsible of 125 people in some events in wish I was force to having an extremely effective organization by creating check lists, Event Planners, Banquet Event Orders, Analysis and Key Information Sheet, management and cost control. I have acquired strong decision making, generating empowerment skills and improving my multi tasking skills. The most challenging goal was to handle successfully the major event hosted at the hotel at its full capacity (900 people in 1500 square meters). Experienced in Kosher events like Shabaton, Shiduj, Barmitzvah, Brit Mila, Anniversary party, Weddings up to 800 people in a banquets round set up. In charge of all the daily operations in the banquets department, including providing support and guidance to fellow banquet personnel to ensure a successful and effective operation. More than 65000 covers/year with an income around 3 million USD per year. In 2013 I started to operate office catering and corporate catering in the Park Plaza Towers in a total of 70000 square meters, I am in charge of all the operation like organizing coffee breaks, working lunch, cocktails in the different offices in building. Show less
  • W Mexico City
    Banquets Captain
    W Mexico City Jan 2010 - Jun 2010
    W Mexico City
    Banquets Captain at W Hotel Mexico City.Serve guest at a level of service as establish be departmental management. Supervise banquets staff at all stages of function from the stage crew to break down.Beverage cost and inventory controls. Processes banquet checks for payment.
  • Altis Belém Hotel & Spa
    Front Office Agent
    Altis Belém Hotel & Spa Nov 2008 - May 2009
    Lisbon Area, Portugal
    Pre-Opening team- Reception- Reservations- Guest Relations Agent- Bellboy- Valet Parking
  • Marriott International
    Financial Assistant
    Marriott International Sep 2007 - Oct 2007
    Lisbon Area, Portugal
    Internship at Lisboa Marriott Hotel.- Accounts Payable- Accounts Receivable- F&B Cost Controller
  • Hoteles Hesperia
    Front Office Agent
    Hoteles Hesperia Aug 2006 - Oct 2006
    Barcelona Area, Spain
    Internship at Hotel Hesperia Presidente- Reception- Reservations- Concierge
  • Sokos Hotels
    Waiter & Chef Assistant
    Sokos Hotels Aug 2005 - Sep 2005
    Tallinn, Estonia
    Internship at Sokos Hotel Viru, Tallinn, Estonia- Assisting customers during the breakfast- Stock control, food preparation and health and safety requirements
  • 3C Costumer Contact Center
    Telemarketing Operator
    3C Costumer Contact Center Oct 2003 - May 2004
    Lisbon Area, Portugal
    - Mainly outbound calls- Selling (insurances, credit cards, telecommunication services)

João Vivo Skills

Banquets Grand Openings Major Events International Events Sales Meetings Non Profit Events Private Events Bar/bat Mitzvahs Corporate Meetings Weddings Tourism Management Customer Service Nonprofits Food And Beverage Wine Catering Event Planning Front Office Hospitality Industry Hotel Management Hospitality Management Hospitality Resorts Revenue Analysis Rooms Division Micros Guest Service Management Opening Hotels Convention Services Restaurants Hotel Booking Property Management Systems Menu Development Fine Dining Concierge Services

João Vivo Education Details

  • Instituto Superior Politécnico Internacional
    Instituto Superior Politécnico Internacional
    Major In Hotel Management And Tourism Industry
  • Instituto Cervantes Lisboa
    Instituto Cervantes Lisboa
    Spanish
  • British Council Lisbon
    British Council Lisbon
    Council Of Europe
  • Instituto De Investigação Científica E De Posgrado
    Instituto De Investigação Científica E De Posgrado
    Hazard Analysis Critical Control Point (Haccp)

Frequently Asked Questions about João Vivo

What company does João Vivo work for?

João Vivo works for Grand Hyatt Barcelona

What is João Vivo's role at the current company?

João Vivo's current role is Project Management Office Lead.

What is João Vivo's email address?

João Vivo's email address is jo****@****ail.com

What schools did João Vivo attend?

João Vivo attended Instituto Superior Politécnico Internacional, Instituto Cervantes Lisboa, British Council Lisbon, Instituto De Investigação Científica E De Posgrado.

What are some of João Vivo's interests?

João Vivo has interest in Marathon Running, Gourmet Cooking, Football, International Travel.

What skills is João Vivo known for?

João Vivo has skills like Banquets, Grand Openings, Major Events, International Events, Sales Meetings, Non Profit Events, Private Events, Bar/bat Mitzvahs, Corporate Meetings, Weddings, Tourism, Management.

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