João Mattos Email & Phone Number

State Of São Paulo, Brazil

Lins, São Paulo, Brasil

• Strategically analyzed sales orders to identify growth opportunities and optimize results.
• Strengthened collaboration with the production team to ensure customer requirements were met efficiently.
• Proactively managed customer relationships, helping with new business opportunities and retaining the customer base.

Lins, São Paulo, Brasil

• Collaborated with production team to align customer requirements with production process, ensuring timely delivery.
• Managed customer reception and follow-up, building strong relationships based on effective communication.
• Conducted audits to ensure compliance with international quality standards, maintaining high company reputation.

Lins, São Paulo, Brasil

• Reviewed international and export contracts for accuracy, gaining a deep understanding of foreign trade regulations.
• Followed production processes closely to ensure product excellence through great requirements communication.
• Interacted with customers to refine communication and customer experience skills, contributing to customer satisfaction.

Bauru, São Paulo, Brasil

• Analyzed data to support strategic decisions and optimize sales performance.
• Deepened knowledge of company strategies and sales routines to become a strategic partner.
• Actively participated in meetings and conducted follow-ups to align with goals and track results.

Bauru, São Paulo, Brazil

• Provided high-level technical support to users, resolving issues quickly and efficiently to ensure their satisfaction.
• Administered user accounts with expertise, setting appropriate permissions and organizing groups strategically for optimized system security and productivity.
• Maintained strict control over the IT equipment inventory, ensuring continuous availability of resources for smooth operations.

Bauru E Região, Brasil

• Led high-performance teams for a Motorola Foundation's project and on various other projects, driving innovative and efficient results.
• Developed simulators and educational materials for critical radiocommunication training, positively impacting professional development.
• Efficiently managed application, website, and system development projects, ensuring quality and adherence to deadlines and budgets.

Customer Experience, Administration, Business, And Marketing

Activities and Societies: Comprehending the paramount significance of customer experience for organizations and businesses, including the.

Bacharelado, Management Information Systems And Services

Activities and Societies: LTIA - Laboratório de tecnologia da informação aplicada

Bacharelado, Management Information Systems, General