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Jeremy Robin Email & Phone Number

Business Unit Director - SMB @ Famoco at Famoco
Location: Greater Paris Metropolitan Region, France, France 7 work roles 1 school
1 work email found @famoco.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email j****@famoco.com
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Current company
Famoco
Role
Business Unit Director - SMB @ Famoco
Location
Greater Paris Metropolitan Region, France, France
Company size
90 employees

Who is Jeremy Robin? Overview

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Quick answer

Jeremy Robin is listed as Business Unit Director - SMB @ Famoco at Famoco, a company with 90 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at famoco.com and a matched LinkedIn profile for Jeremy Robin.

Jeremy Robin previously worked as Head of Business Unit SMB at Famoco and Head of Support & Customer Experience at Famoco. Jeremy Robin holds Licence, Sciences Économiques Et Sociales from Université De Versailles Saint-Quentin-En-Yvelines.

Company email context

Email format at Famoco

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{first}.{last}@famoco.com
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AeroLeads found 1 current-domain work email signal for Jeremy Robin. Compare company email patterns before reaching out.

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Profile bio

About Jeremy Robin

With over 19 years in driving customer satisfaction and team leadership, my focus at Famoco lies in pioneering the Small & Medium Business (SMB) division's commercial strategy. My mission is to align our SMB efforts with the core values of innovation and user-centric service, ensuring that our team's diverse experiences foster a culture of excellence and support Famoco's overarching goals.Since joining Famoco, I have managed the SMB team, implementing the online merchant site shop.famoco.com, and ensuring seamless customer support. My role encompasses defining action plans, establishing performance indicators, and leading our team to enhance customer relationships. Our collective efforts have bolstered the SMB division's success by prioritizing exceptional customer experiences.

Current workplace

Jeremy Robin's current company

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Famoco
Famoco
Business Unit Director - SMB @ Famoco
paris, île-de-france, france
Website
famoco.com
Employees
90
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7 roles · 28 years

Jeremy Robin work experience

A career timeline built from the work history available for this profile.

Head Of Business Unit Smb

Current
Famoco

Paris, Île-de-France, France

Developed and executed the commercial strategy for Famoco's Small & Medium Business divisionLed and managed the SMB team, including Account Executives and Sales Development RepresentativesLaunched and optimized the e-commerce platform shop.famoco.com, driving increased sales and customer engagement

Jul 2019 - Present

Head Of Support & Customer Experience

Famoco

Paris Area, France

  • Established and directed the Support & Customer Experience department, enhancing overall customer satisfaction
  • Formulated strategic plans and actionable goals to improve service delivery
  • Designed and implemented robust procedures and standards, ensuring consistency and quality in customer interactions
  • Oversaw the resolution of customer inquiries by coordinating cross-functional teams
  • Developed and monitored key performance indicators (KPIs) to drive continuous improvement
  • Recruited, mentored, and evaluated team members, fostering a high-performance culturePioneered best practices in customer experience, anticipating market trends and customer needs
Mar 2017 - Jul 2019

Consultant Customer Relationship And Experience

Relaytion

Paris Area, France

  • Spearheaded initiatives to enhance customer experience and satisfaction across multiple touchpoints
  • Developed a proprietary methodology to leverage customer feedback as a strategic tool for managing customer service centers
  • Conducted in-depth diagnostics of customer experiences, identifying areas for improvement
  • Designed and implemented customer journey maps and operational procedures to streamline service delivery.
  • Established and managed feedback loops to address and resolve service issues efficiently
  • Provided expert guidance to staff on customer experience strategies, fostering a customer-centric cultureDelivered training programs to upskill managers and support staff in customer service centers, enhancing their.
Oct 2005 - Mar 2017

Business Suppport & Marketing Coordinator

Clientlogic

Paris Area, France

Coordinated cross-functional teams (sales, operations, and support) in crafting compelling responses to tendersProduced high-quality commercial documents, including presentations, tender responses, and communication materials (newsletters, press releases, case studies) targeting the European marketOrganized and actively participated in key industry events.

Mar 2000 - Aug 2002

Head Of Training

Clientlogic

Paris

Developed and implemented comprehensive training plans for employees across multiple sites.Managed all training programs, including initial onboarding and continuous development.Created and delivered engaging training materials and sessions to enhance employee skills and knowledgeLed recruitment efforts for operational teams (advisors/supervisors) during.

Mar 2000 - Aug 2002

Call Center Manager

Clientlogic

Paris

Managed a call center team consisting of 4 supervisors and 50 customer service representatives, driving performance and service excellence

Aug 1999 - Feb 2000

Supervisor

Phonecom

Paris Area, France

1998 - 2000 ~2 yrs
Team & coworkers

Colleagues at Famoco

Other employees you can reach at famoco.com. View company contacts for 90 employees →

SV Sonia Vallet Sonia Vallet Colleague at FamocoParis, Île-de-France, France, France View → DL Dorian Larget Dorian Larget Colleague at FamocoRennes, Brittany, France, France View → TS Tenedia Soro Tenedia Soro Colleague at FamocoNoisy-le-Sec, Île-de-France, France, France View → EV Eric Vilcot Eric Vilcot Colleague at FamocoGreater Paris Metropolitan Region, France View → FA Fawad Ali, Ms Smib - Ibd Fawad Ali, Ms Smib - Ibd Colleague at FamocoGreater Paris Metropolitan Region, France View → AN Aïchatou Nayelwa Aïchatou Nayelwa Colleague at FamocoDijon, Bourgogne-Franche-Comté, France, France View → FC Ferhaj Chowdhary Ferhaj Chowdhary Colleague at FamocoGreater Paris Metropolitan Region, France View → JW Jeremi Witte Jeremi Witte Colleague at FamocoBrussels Metropolitan Area, Belgium View → JA Julien Aerts Julien Aerts Colleague at FamocoLiège, Walloon Region, Belgium, Belgium View → TB Thomas Bévière Thomas Bévière Colleague at FamocoRennes, Brittany, France, France View →
1 education record

Jeremy Robin education

FAQ

Frequently asked questions about Jeremy Robin

Quick answers generated from the profile data available on this page.

What company does Jeremy Robin work for?

Jeremy Robin works for Famoco.

What is Jeremy Robin's role at Famoco?

Jeremy Robin is listed as Business Unit Director - SMB @ Famoco at Famoco.

What is Jeremy Robin's email address?

AeroLeads has found 1 work email signal at @famoco.com for Jeremy Robin at Famoco.

Where is Jeremy Robin based?

Jeremy Robin is based in Greater Paris Metropolitan Region, France, France while working with Famoco.

What companies has Jeremy Robin worked for?

Jeremy Robin has worked for Famoco, Relaytion, Clientlogic, and Phonecom.

Who are Jeremy Robin's colleagues at Famoco?

Jeremy Robin's colleagues at Famoco include Sonia Vallet, Dorian Larget, Tenedia Soro, Eric Vilcot, and Fawad Ali, Ms Smib - Ibd.

How can I contact Jeremy Robin?

You can use AeroLeads to view verified contact signals for Jeremy Robin at Famoco, including work email, phone, and LinkedIn data when available.

What schools did Jeremy Robin attend?

Jeremy Robin holds Licence, Sciences Économiques Et Sociales from Université De Versailles Saint-Quentin-En-Yvelines.

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