- Making sure great tasting, high quality food is served.- Helping to resolve food quality issues.- Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed.- Helping to resolve customer incidents and working to ensure positive customer experiences.- Helping to monitor crew breaks, shift changes, shift meetings, and line schedules.- Developing and cross training all front of house Crew.- Assisting with Crew performance reviews.- Developing future Service Leaders.- Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork.- Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary.- Ensuring the proper quantity of supplies are available as needed.

• Greet customers and provide excellent customer service.• Order, receive, and merchandise stock in accordance with company inventory control procedures.• Provide superior customer service to meet customer needs.• Increase store sales by actively promoting featured products.• Perform back shop and retail floor maintenance, keeping work area clean and presentable as per company requirements.• Participate in the training of junior staff.

• Probiotic drink fermentation.• Product marketing and sales management.

• Reception and preparation of the raw material, wet area & leather finishing process. • Recovery of collagen from leather shavings in the research and development laboratory.

• Cash management.• Customer service.• Inventory processes within the corporation.

Management and development of unit operations :• Distillate. • Sieve.• Filtration.• Instrumental Analysis Techniques.