Jennifer Frawley, Cae Email & Phone Number

Greater St. Louis Area

Serves as relationship manager for affiliate executive directors and leadership across the 53 affiliates of the AOA. Supports affiliated organizations in recruitment/retention efforts by recommending methods to promote the AOA’s value proposition and increase membership.• Serves as relationship manager between AOA and its affiliates and utilizes data when consulting with affiliated association executive directors and seeks input on AOA programming• Responsible for preparation of talking points and briefing materials for AOA spokespersons or AOA state affiliates• Attends AOA and outside meetings for purposes of presenting, information gathering, and serving as a resource• Works with affiliates to coordinate and facilitate joint meetings• Compiles and prepares periodic reports to keep the Board, Senior Management, volunteers, and staff informed of actions and progress• Serves as the staff liaison to the Faculty and Student Membership Liaisons Committee, working in conjunction with AOSA strategies and the Manager of Student & New Doctor Services.

Greater St. Louis

Plans, directs, and executes programs to meet the AOA's membership goals. Develops and promotes recruitment and retention programs for multiple member segments and modes of practice. Serves as relationship manager for affiliate executive directors and leadership. Supports affiliated organizations in recruitment/retention efforts by conferring with committee members and affiliate leaders and recommending methods to promote the AOA’s value proposition and increase membership.

Greater St. Louis

Responsible for the business, overall management and strategic goals and direction of the AOSA. The Executive Director, AOSA recommends the formulation of new policies to the Board of Trustees, provides policy and program leadership and implements approved policies. This position collaborates with various stakeholders to increase student membership engagement and transition levels and promotes career advancement resources, advocacy efforts, and volunteer opportunities.• Establishes current and long-range goals, objectives, plans, and policies subject to approval by the Board of Trustees and collaborates with the AOA’s Membership Center on the planning, developing, and implementing membership recruitment and retention programs for students, faculty, and new doctors. • Confers with board members, organization officials, and staff to discuss issues, coordinate activities, and resolve problems.• Analyzes operations to evaluate the performance of the Association and its staff in meeting objectives and to determine areas of potential cost reduction, program improvement, or policy change.• Directs and coordinates financial and budget activities to fund operations, maximize investments, and increase efficiency.• Directs, plans, and implements policies, objectives, and activities of organizations or businesses to ensure continuing operations, maximizing returns on investments, and increasing productivity.• Prepares and presents reports concerning activities, expenses, budgets, and other items affecting businesses or program services.• Coordinates the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes.• Serve as liaisons between AOSA members and outside organizations.

Greater St. Louis Area

÷ Oversaw operations of the department and supervised four-person team; responsible for $2 million budget for association’s educational foundation.÷ Produced a 16% increase in unique CPE customers and 7% increase in total registrations÷ Developed entire 250+ professional education curriculum for Missouri CPA profession; stayed abreast of all regulations, trends, technical information and training for CPAs.÷ Oversaw conference manager in the development of new conferences; sought opportunities for sponsors and exhibitors at conferences and seminars.÷ Researched and developed self-study and other alternative CPE opportunities; devised special promotions and outreach efforts to attract repeat and bulk registrations.÷ Collaborated with the marketing staff in the development of promotional materials for all programs.÷ Produced statistical reports and analyze trends relevant to the future success of the CPE program.

Greater St. Louis Area

÷ Promoted from membership manager to Director in July 2002; led all membership recruitment and retention efforts for 8,000+ individual membership association÷ Researched, developed and promoted all new and current member services and affinity programs; enhanced and developed leadership and events for six geographic chapters.÷ Worked with all members, specifically motivated and assisted volunteers; led and motivated membership staff to attain aggressive goals; averaged 95% retention rate over six-year period. ÷ Assisted in the development and implementation of association strategic plan; oversaw organization and smooth production of annual members’ convention.

Association President (volunteer); 2009-2010

Greater St. Louis Area

Planned travel and social events for senior citizens... faciliated and led trips to Chicago, Nashville, Hawaii, New York City, Australia, New Zealand, Fiji, etc.Managed marketing and community events for bank branch.Centennial Bank sold to Commerce Bank in 2000-2001.

Springfield, Illinois Area

M.A., Media Communications

B.S., Public Relations

Education record