Jeff R. Email & Phone Number

Santa Cruz, California, Us

Enterprise Software ProjectNOVA is Enterprise Software running on AWS that supports 117 colleges and 72 districts in California with an easy to use platform for: competitive grant applications, project planning, budgeting, and fiscal reporting. The system’s primary goal is to answer the question: Is our investment in education moving the needle in the right direction?Accomplishments- Increased managed investments by 50% to $3bn in State and Federal funds by building and releasing seven new programs and increasing user base by 180%- Improved team output though clear goal setting, establishing development best practices, managing competing priorities, and removing obstacles- Eliminated ambiguity by getting involved in client meetings, working closely with UX/UI designers, and writing highly descriptive Jira tickets - Reduced hosting costs by working with an AWS architect to evaluate architecture and identify areas of savings and performance improvements- Improved reliability by implementing Sentry.io cloud-based error monitoring and adding to our suite of CloudWatch alerts- Support my team's success by rolling up my sleeves to: prepare, build, and release software to five environments; perform feature verification testing and pull request reviews; monitor and respond to help desk issues which helps improve the product

Santa Cruz, California, Us

IoT Cloud Infrastructure Modernization ProjectMigrated a legacy cloud IoT architecture (from the early 2000’s) supporting 200,000 constantly connected consumer field devices, multiple consumer and professional web properties, and multiple manufacturing locations to a scalable, self-healing AWS Cloud Infrastructure.Accomplishments- Drove my team’s success by becoming an expert in legacy systems through close collaboration with client subject matter experts, mastering their services (code and architecture) and products (simulators, site visits, firmware team discussions)- Achieved executive buy-in for launch by planning and executing system stress testing, Field Testing, and reporting documented performance data that met all success metrics- Improved performance and reliability of API services supporting all endpoints (Mobile Apps, Third-Party Home Automation Controllers, Websites and proprietary controllers) by migrating from Windows Servers to load-balanced self-healing (autoscaling) AWS Services- Supported existing endpoints by ensuring all devices would function with no firmware, software, mobile app or configuration changes- Streamlined code deployments to multiple environments by replacing manual process with Continuous Integration/Continuous Delivery (CI/CD) for all services- Improved DevOps support capabilities by implementing AWS CloudWatch monitoring and dashboards with automated alerting to various support tiers

Watsonville, Ca, Us

I led all product and software development efforts from ideation to deployment using Agile, and I played a key role in pre-sales efforts by performing demos and leading technical discussions with potential customers. When those customers signed on, I was the guy who deployed their solution and managed the roll-out.Major Accomplishments- Delivered first minimum viable product within 5 months by leading team of engineers and designers to develop and release iOS app, Web app, and cross-platform integration while also removing all critical bugs and crashes- Generated over 50 new sales opportunities by winning the Accela App Challenge grand prize (out of 30+ entries) by building and demonstrating a connected iOS app at the 2014 Accela Engage Conference- Vastly improved streaming video quality of mobile inspections by researching and switching technology from Flash to WebRTC and optimizing configuration- Strengthened long-term partnership and drove strategic direction by designing key integration with Accela Civic Platform- Won deployments with seven municipalities and one major California utility by providing demos, pre/post-sales support, deep-dive technical sessions, requirements analysis, and training- Expanding market sales opportunities by continuously improving product suite through design and development of new featuresVuSpex is a lean startup developing a suite of mobile and cloud software products that support local government building and code enforcement activities by augmenting on-site inspections with collaborative video conferencing between off-site City inspector and on-site contractor. In addition, public utilities are taking notice and have engaged our solution to reduce overhead costs, increase safety and reduce liability thru improved project documentation.

Cambridge, Ma, Us

Led a global team of expert-level inventors, engineers, and Intellectual Property professionals to perform research, develop software, and IP in the areas of computer vision, video/image processing and compression.

Lafayette, Ca, Us

Designed a new content management system (CMS) for this family-run Information Sales and Service Company dealing in commodity ingredients.

Westlake, Texas, Us

Managed functional QA testing, user certification, and performance evaluation of three concurrent releases of a desktop portfolio asset management tool for Schwab's affluent customer segment.

Houston, Tx, Us

Designed, developed, certified, and deployed automated test and certification system of sensitive temperature measurement devices for manufacturing/test. This system was in use at two locations running three shifts a day, seven days a week, for over 10 years.

Established development and testing cycles for successful launch of beta product release for this Financial Services startup. Led the product development team to perform evaluations, facilitated review sessions, and identified, prioritized, and scheduled enhancements.

Westlake, Texas, Us

As part of a team working on the genesis of Schwab's online trading service, managed design, development and testing to deliver zero-defect, n-tier customer-facing web-based securities and futures trading investment products for millions of users of Schwab.com.

Designed and implemented high-volume 100% up-time Call Center trouble-ticket tracking systems for IBM Global Services, IBM PC Company, Burlington Northern Santa Fe Railroad, and Union Pacific Railroad.

Built a trend analysis system to accumulate product sales information and generate market share analysis and trade statistics for National Semiconductor’s worldwide product sales.

Armonk, New York, Ny, Us

• Created statistical reporting package used by the Fax Information Services department to evaluate automated fax transmission system performance. • Designed and coded an order processing system (point of sale) used by IBM PC Company to enter and manage product orders, control inventory, and process automatic credit card billing.

Armonk, New York, Ny, Us

Coded file system support features and user interfaces using C/C++ for IBM's OS/2 based Ultimedia Tools Series (UTS) multimedia products.

Au

Consultant working on projects for IBM Semiconductor Manufacturing Division and Regional Corporate Headquarters• Led a team of 3 software engineers to design and develop software to manipulate a robotic testing tool used to verify electrical integrity of substrates. • Designed and developed a relational database and functional GUI prototype system used to evaluate functionality and cost effectiveness of a system to manage semiconductor design and production data.• Completed fully functional workflow prototype GUI that accompanied a detailed design specification to illustrate functionality in a hands-on environment. Produced an interactive multimedia tutorial to facilitate understanding of key system features.

Falls Church, Virginia, Us

Led a team of 6 programmers to design and develop a large library of Unix system administration utilities supporting the CAD design of parts for Seawolf class submarines.

Ba, Computer And Information Science

Education record