Jay Rudas Email & Phone Number

Markham, Ontario, Canada

•Successfully collected overdue debts from customers while maintaining a high level of professionalism and customer service.•Developed and maintained strong relationships with customers to facilitate timely debt repayment and reduce the risk of default.•Utilized a variety of communication channels, including phone calls and written correspondence, to negotiate payment plans and resolve disputes.• Consistently met or exceeded monthly collection targets, demonstrating a strong… Show more •Successfully collected overdue debts from customers while maintaining a high level of professionalism and customer service.•Developed and maintained strong relationships with customers to facilitate timely debt repayment and reduce the risk of default.•Utilized a variety of communication channels, including phone calls and written correspondence, to negotiate payment plans and resolve disputes.• Consistently met or exceeded monthly collection targets, demonstrating a strong understanding of debt collection best practices and procedures.• Maintained accurate and up-to-date records of all debt collection activities, ensuring compliance with regulatory requirements and internal policies. Show less

Toronto, Ontario, Canada

• Liaises between guests and partner agencies to resolve advanced issues via telephone and email.• Assists guests in travel bookings such as: cancellations, modifications, confirmations of reservations, special requests, and complaints.• Provides accurate, valid, and complete information by using company-specific software, tools, methods, and processes.• Ensures a superior customer service and a positive guest experience to all individuals who utilize Booking.com whether as a… Show more • Liaises between guests and partner agencies to resolve advanced issues via telephone and email.• Assists guests in travel bookings such as: cancellations, modifications, confirmations of reservations, special requests, and complaints.• Provides accurate, valid, and complete information by using company-specific software, tools, methods, and processes.• Ensures a superior customer service and a positive guest experience to all individuals who utilize Booking.com whether as a guest or partner.• Advises partners in dealing with site issues or management issues related to guest concerns. • Supports company goals through teamwork, peer learning, and feedback. • Works efficiently in a fast-paced environment with tight deadlines.• Transcribes details relating to all communication between guests and partners in order to maintain consistency. Show less

Toronto, Ontario, Canada

• Instruct and direct staff in preparing accurate orders for guests attending events.• Expedite orders and guest requests to the appropriate staff or management personnel.• Mediate customer complaints and offer resolutions which are best for both the guest as well as the company.• Provide coverage for Event Lead when necessary, ensuring operations are consistent.• Communicate with Upper Management in terms of hospitality efficiency.• Ensure staff are… Show more • Instruct and direct staff in preparing accurate orders for guests attending events.• Expedite orders and guest requests to the appropriate staff or management personnel.• Mediate customer complaints and offer resolutions which are best for both the guest as well as the company.• Provide coverage for Event Lead when necessary, ensuring operations are consistent.• Communicate with Upper Management in terms of hospitality efficiency.• Ensure staff are offering excellent services to customers and are following Company Policy and work direction from Management. Show less

Toronto, Ontario, Canada

• Represented Bell Canada as a Third-Party sales representative.• Met with clients and businesses on a daily basis to discuss possible interest in Bell Canada products and services.• Attended daily work direction meetings and followed through on daily plans.• Participated in weekly seminars to stay up-to-date with company policies and initiatives.Completed data entry in accordance with daily operations and tasks

La Candelaria, Caracas, Venezuela

• Wrote music reviews, interviews, and feature articles for various publications/websites• Conducted in-depth research on musicians, bands, genres, and trends to produce high-quality content• Developed a unique voice and perspective on music that resonates with readers• Collaborated with editors, photographers, and other contributors to create cohesive content• Maintained a strong social media presence and engaged with readers/fans on various platforms•… Show more • Wrote music reviews, interviews, and feature articles for various publications/websites• Conducted in-depth research on musicians, bands, genres, and trends to produce high-quality content• Developed a unique voice and perspective on music that resonates with readers• Collaborated with editors, photographers, and other contributors to create cohesive content• Maintained a strong social media presence and engaged with readers/fans on various platforms• Attended concerts, festivals, and other music events to report on performances and capture the atmosphere• Conducted interviews with musicians, producers, and industry professionals to gain insights into the creative process and the business of music• Stayed up-to-date on the latest developments in the music industry and shared relevant news and opinions with readers/fans• Edited and proofread content to ensure accuracy, clarity, and consistency• Used SEO and other digital marketing strategies to increase traffic and visibility for publications/websites Show less

Licentiate Degree, Cinematography And Film/Video Production

Licentiate Degree, Cinematography And Film/Video Production