John Truong Email & Phone Number

* Manage foreclosure files and residential Real Estate Owned properties.* Negotiate sales contracts with realtors, attorneys, and private mortgage insurance companies. * Build and maintain business relationships with attorneys, realtors, and title companies.* Proactively searches for loss mitigation opportunities within non-performing real estate mortgages. * Utilizes underwriting, lending, and interviewing skill to evaluate and propose workout plans, as well as to determine the probability of repayment. * Well versed in understanding payment options available, short sales, deed-in-lieu’s, foreclosureprocesses, and post charge-off activities to effectively communicate to members. * Negotiate modification terms, interest rate, cash contribution, and deficiency promissory notes. * Serves as a resource specialist for collectors who are handling members with hardship cases. * Provide direction and feedback on restructuring past due loans. * Follow up on monthly reports of past due modified loans.

* Approved loans within specified limits to provide loan services to members. * Cross sold credit union products & services including insurance products to members.* Served as a team leader & an information resource for the loan interviewers and processors. * Performed business development activities and generated over 3.5 million additional loan business in less than 3 years. * Assisted members in resolving loan account differences.

* Assisted Branch Manager in workload management and staff training. * Assisted in managing the branch portfolio & assuring operational compliance.* Determined credit eligibility of potential clients and made credit decisions within credit authority. * Analyzed chronic delinquent accounts and recommend appropriate collection action. * Solicited sales finance dealers to increase customer base and conversion. * Filed various legal petitions including small claims court, bankruptcy, and foreclosures.

* Performed all aspects of lending operations.* Made daily solicitation calls by phone in order to sell company’s products and services.* Performed all aspects of collection of past due accounts, prepared and analyzed branch reports. * Assisted Branch Manager with recruitment, selection and training of branch personnel.

Bachelor, Finance

Activities and Societies: Member of Student Finance Association

Associate