First point of call for required after-sales solutions. Supervising a team of Service & Warranty Representatives to work together in solving all UK based customer's enquiries and bike related problems. Attributes:Problem solving and outside of the box thinking Knowledge and understanding of consumer lawResponsibility of customer careClear and concise communicationEmail formatting and a calm telephone manner

Freelance bike guiding for events team.Includes:Keeping people safe on the roadsRoute leadingCommunicating day-to-day plans to clientsEncouraging fun and positivityEducating new cyclistsHelping people reach their biggest achievementsRequires:ConfidenceExcellent communicationHigh level organisation skillsTeam leading qualitiesElite awareness out on the roadsA positive attitudeCalmness and patienceAbility to have a laugh