Managed global supplier relationships for hardware asset management, SCCM services, and Service Desk.Integrated services with PC as a Service team, Software Asset Management, and other global units.Conducted support activities for projects, managing asset usage indicators and ensuring efficient endpoint policy management.Supervised software updates, patches, and internal/external audits.Collaborated with data processing and storage teams to ensure service availability and compliance.

• Administered and maintained Linux servers in a high-availability environment, ensuring uninterrupted operations for 20000 users.• Configured and managed virtualization technologies (VMware, KVM), optimizing resource allocation and improving server utilization.• Implemented security measures such as firewall rules, intrusion detection systems, and regular security audits, enhancing system integrity.• Collaborated with cross-functional teams to diagnose and resolve complex technical issues, minimizing downtime and improving user experience.• Created and documented system and network configurations, providing comprehensive references for future troubleshooting and maintenance.• Played a key role in migrating legacy systems to modern Linux distributions, improving system performance and reducing maintenance overhead.