- Monitored network traffic and security systems using Splunk and CrowdStrike EDR to detect and respond to real-time security incidents.- Conducted vulnerability assessments and penetration testing to identify weaknesses in systems and networks, implementing remediation strategies.- Automated security processes using Python, reducing incident response times and improving efficiency.- Collaborated with cross-functional teams to implement secure network architectures and ensure compliance with industry standards (NIST).- Received 5 star feedback from CEO

• Verify and assess documentation and information provided, communicate decisions and resolve application problems, and determine benefit entitlements and estimates.• Conduct fact-finding to gather information or clarify discrepancies from clients, employers, partners ortraining institutions and make decisions within clearly established procedures and guidelines to ensure eligibility for benefits, and establish underpayments and overpayments.• Prepare reports for clients to confirm benefit entitlements and/or confirmation of receipt of applications.• Provide program-specific information on services and benefits to clients; research and explain program specific legislation, procedures and processes required to receive those services and/or benefits.• Manage the life cycle of benefit and service files, including re-directing, cancelling and suspending payments.• Validate information submitted by applicants and/or their employers, initiate database updates and placeclaims into specialized processing as needed.• Refer cases as per clearly established procedures and guidelines, to the appropriate level for decision.• Identify potential fraudulent information/activity and refer to appropriate unit for investigation.• Administer oaths, as well as takes and receive affidavits, declarations and affirmations.• Refer cases to other agencies as appropriate in cases of special circumstances, such as workplace safety orsocial assistance.

- Hired as a Cashier and soon after was promoted to Stand Lead for all events taking place at the Rogers Centre. - Generated an increase in sales by multitasking and effectively communicating orders. - Consistently met sales targets in a fast-paced environment, while also ensuring all event guests received accurate orders. - Ensured cash and credit transactions were properly processed in a timely manner, especially during high traffic periods. - Maintained cleanliness of all workstations, ensuring all tasks could be completed as efficiently as possible. - Assisted management in training and familiarizing new employees in productivity, efficiency, and daily tasks.

• Demonstrated adeptness in overseeing the complete production cycle of 5 B2B publications, encompassing print, digital platforms, e-newsletters, e-directs, native articles, and related materials, operating autonomously.• Effectively coordinated and communicated with executives, management, creative department, salesdepartment, and editors on a daily basis to ensure smooth workflow of all publications.• Experienced in using a multitude of programs daily including Google Ad Manager, Google Analytics,LiveIntent, WordPress, Microsoft CRM and Excel, and Great Plains Billing Software.• Implemented data analysis techniques to compile comprehensive run of site metrics, encompassing traffic, engagement, views, and visits, for all 10+ publications, enabling effective measurement of marketing and publication success by senior management and executives.• Produced and curated customized monthly reports for clients and sales representatives, highlighting key advertising metrics, such as pageviews, impressions, clicks, and click-through rates (CTR), for run of site and e-newsletter ads, utilizing exportation and editing techniques.• Proficiently generated periodic reports pertaining to e-directs and native articles, offering comprehensive insights into views and clicks, utilizing exportation techniques.• Update client billing information using billing software, followed by entering monthly/yearly advertising programs.• Pull reports for salespeople to approve monthly billing across all mediums and ensuring positive grossrevenue. • Demonstrated aptitude in handling Google Ad Manager, Google Analytics, and LiveIntent tools to collate and distribute analytical reports, as well as to upload advertisements.• Proficient in utilizing WordPress platform to publish sponsored articles on websites, catering to sponsored content requirements.• Expert in ticketing programs such as YouTrack for streamlined scheduling for e-directs.

• Compiled data from incomplete and complete files to keep track of missing files from prior agency.• Applied Adobe Creative Suite skills, particularly Adobe InDesign and Adobe Illustrator, to open PDF files as native Illustrator/InDesign files.• Created and applied Adobe PitStop actions for streamlined colour conversion for large numbers of PDF files at a time.• Resized incorrect files in InDesign/Illustrator to ensure print-ready sizing of all files.• Export Illustrator/InDesign files as PDF as they are print-ready.• Demonstrated efficiency in assembling print-ready files, utilizing standard naming conventions to facilitate seamless integration into production workflows.

• Coach children from ages 8-12 in a local neighborhood ball hockey league• Awarded coach of the year and two-time finalist as coach