John Walsh Email & Phone Number

United States

Managed teams with operational responsibilities including real estate portfolio management, design and construction, facilities management and physical security across United States, primarily focused on NYC and the Tri-State headquarters while supporting ongoing physical real-estate redevelopment plan globally. Reported directly to global head of CRES, working with Human Resources and IT management on capital projects. Coordinated Facilities Services across 14 sites in the Unites States, plus… Show more Managed teams with operational responsibilities including real estate portfolio management, design and construction, facilities management and physical security across United States, primarily focused on NYC and the Tri-State headquarters while supporting ongoing physical real-estate redevelopment plan globally. Reported directly to global head of CRES, working with Human Resources and IT management on capital projects. Coordinated Facilities Services across 14 sites in the Unites States, plus Bermuda and Puerto Rico. Show less

New York, New York, United States

Led, mentored, and developed a team of 20 field service technicians, fostering a culture of excellence and collaboration. Responsible for teams based in Washington, D.C. and NYC to coordinate Site installation services and operations nationwide, plus Canada and Bermuda. Reporting to the Director, coordinated with Ownership, Finance, Sales and other departments to streamline operations, improve service processes and ensure compliance with safety standards, company policies, and industry… Show more Led, mentored, and developed a team of 20 field service technicians, fostering a culture of excellence and collaboration. Responsible for teams based in Washington, D.C. and NYC to coordinate Site installation services and operations nationwide, plus Canada and Bermuda. Reporting to the Director, coordinated with Ownership, Finance, Sales and other departments to streamline operations, improve service processes and ensure compliance with safety standards, company policies, and industry regulations. Worked with numerous 3rd party vendors to coordinate deliveries, site requirements, and customer specific requests. Acted as a point of contact for escalated customer issues, ensuring prompt resolution with internal teams and maintaining positive client relationships. Oversee inventory and equipment management, ensuring all furniture orders and resources are available and in optimal condition. Monitored expenses and implemented cost-saving measures where possible. • Hands-On Leadership: Actively lead key client office build-outs and re-locations in NYC, overseeing the entire process from space delivery to occupancy and decommissioning of prior locations. • Project Oversight: Travel throughout the Tri-State region, meeting with Clients, Architects, Property Owners and other stakeholders to manage pre-construction design, project management, and contractor schedules, adapting to shifting timelines and external factors impacting project schedules. • Schedule Management: Maintain comprehensive project schedules for all clients and 20 team members, effectively balancing conflicting demands while prioritizing customer service and satisfaction. Maintained shared schedules for all team members and NYC office support, including tech assignments reported by client based location mapping (via MapGeo). Show less

Greater New York City Area

Led Facilities Operations for Geller, ensuring a LEED compliant, safe, productive, and user-friendly environment for 600 employees and external clients. Maintained high levels of customer service-focused activities and event management, including large-scale and high profile real estate, construction, space development and executive projects & programs. Oversaw the physical offices and security, cleaning, mailroom, cafe, recycling, reception, and engineering teams and staffing operations… Show more Led Facilities Operations for Geller, ensuring a LEED compliant, safe, productive, and user-friendly environment for 600 employees and external clients. Maintained high levels of customer service-focused activities and event management, including large-scale and high profile real estate, construction, space development and executive projects & programs. Oversaw the physical offices and security, cleaning, mailroom, cafe, recycling, reception, and engineering teams and staffing operations, including new hires, transfers, and exiting employees. Coordinated all Preventative Maintenance programs for HVAC, fire suppression, electrical, plumbing, card access, and CCTV systems. Liaised between landlord’s offices and multiple sites and subtenants, ensuring clear communications and relations.  Led Geller’s $11MM physical relocation to its new offices in mid town New York City, responsible for moving 400+ employees, subtenants, furniture, files, and equipment over a 48-hour period. Led the subsequent decommissioning of the old offices in the two weeks following.  Oversaw operations for catering, cafe, and conference rooms, accommodating over 2,500meetings and 500 VIP sessions annually.  Created and managed Geller’s ergonomics program to maximize wellness, comfort, and teamproductivity for all employees and shareholders. OSHA-certified. Negotiated and managed all third-party contracts for Geller. Managed all annual Operatingand Capital budgets to forecast. Served as Fire and Life Safety leader responsible for all FDNY code compliance, execution ofsemi-annual fire drills and evacuations, tenant assistance listings, and fire wardenassignments.  Contributed to Disaster Recovery and Business Continuity plans, coordinatingevent communications and executive reporting. Directed Geller’s Physical Security functions, overseeing 12 guards on premises 24/7/365, off-hour inspections, and access management for all employee hires, transfers, andterminations. Show less

Greater New York City Area

Led day-to-day operations and appearance for 660,000-square foot New York office with over 2,500 employees. Oversaw architectural and space planning with administration and architecture teams for Northeast facilities, accountable for 1.2M square feet of office space used by 4,000 employees. Led Deloitte’s recovery and restoration efforts after 9/11 attacks, exercising time management skills and interpersonal skills in overseeing fast paced $53M effort to resume occupancy approximately… Show more Led day-to-day operations and appearance for 660,000-square foot New York office with over 2,500 employees. Oversaw architectural and space planning with administration and architecture teams for Northeast facilities, accountable for 1.2M square feet of office space used by 4,000 employees. Led Deloitte’s recovery and restoration efforts after 9/11 attacks, exercising time management skills and interpersonal skills in overseeing fast paced $53M effort to resume occupancy approximately one year later. Managed eight direct reports in two locations, overseeing strategic plans for employee safety and business functioning through time of major change and disruption Show less

Greater New York City Area

Managed team of five maintenance engineers and two porters to uphold quality standards for daily operations. Oversaw carpentry shop and cafe operations and regulation. Served as key member of team coordinating firm’s move to 1177 Sixth Avenue.