Jonathan Ward Email & Phone Number

Frisco, Texas, Us

Spearhead a diverse portfolio of projects totaling over $70 million in revenue, leading a dedicated team of over 200 professionals to deliver exceptional results across various industries. My leadership ensures the seamless execution of complex initiatives, driving innovation and value for our clients.Provide visionary leadership in both delivery and presales, strategically positioning MTX as a leader in digital transformation. My role involves crafting bespoke solutions that align with client needs and industry trends, leveraging cutting-edge technologies and methodologies.Utilize extensive experience and comprehensive product knowledge to guide clients in selecting and implementing the most suitable technologies. My expertise spans IT Strategy, Master Data Management, Customer Relationship Management, and beyond, ensuring that clients receive tailored solutions that meet their specific requirements.Architect and implement robust frameworks around key areas, including Coding Standards, Deployment and Release Management, Integration, and Security Compliance. My work ensures that all solutions are scalable, secure, and compliant with the latest industry standards.Act as a Trusted Advisor to business stakeholders and architects, defining the technical architecture and future system landscape. My strategic insights and foresight enable clients to navigate the complexities of digital transformation and achieve long-term success.Skillfully manage customer expectations and negotiate solutions to intricate problems, offering innovative and pragmatic approaches that address client challenges and opportunities.Mentor and lead diverse teams, including customer resources, in both technical and functional delivery aspects at a program level. My leadership fosters a culture of excellence, continuous improvement, and collaboration, empowering team members to reach their full potential and contributing to the overall success and growth of MTX.

Frankfort, Kentucky, Us

As the Enterprise Architect for the Commonwealth of Kentucky, I aligned IT strategy with state business objectives, driving digital transformation across multiple agencies. I defined and implemented an architectural vision and strategic roadmap, leveraging Salesforce.com to streamline workflows and enhance inter-agency collaboration.I led the integration of MuleSoft, establishing a reusable API framework that improved data sharing and system interoperability. This API-led approach accelerated the development and deployment of new services, significantly enhancing the efficiency and responsiveness of public services.In my role, I also developed a comprehensive release management framework using Copado and Bitbucket, ensuring seamless and controlled software deployments. By implementing automated testing and continuous integration practices, I enhanced the reliability and quality of our IT environment.I chaired the architecture review board, presenting strategic reports to senior management, identifying potential risks, and advising on mitigation strategies. My proactive governance ensured alignment with the state's strategic objectives and helped navigate project challenges effectively.Working closely with the CMS Compliance team, I maintained detailed documentation of systems and processes, ensuring regulatory compliance and data integrity. I also oversaw development activities across multiple system integrators, enforcing best practices and standardization across platforms.Additionally, I defined and implemented security strategies, developing comprehensive solutions to address emerging threats. My focus on best practices ensured the protection of the state's digital assets and maintained public trust.

Rueil Malmaison, Paris, Fr

As the Platform Architect at Schneider Electric, I defined the architectural vision and roadmap, leading IT teams in integration and architecture. I oversaw the management and support of the application portfolio, ensuring alignment with business goals. I built and led a high-performing agile team, providing senior-level technical guidance on complex projects and driving employee development.In my role, I was instrumental in implementing and integrating third-party products on the force.com platform. I worked in a cross-functional environment, collaborating with various business groups, IT, and end-users to document and communicate business processes. This collaboration ensured our solutions met the organization's diverse needs and provided a seamless user experience.I managed third-party system integrators, ensuring solutions met Schneider Electric's Global and North America architecture standards. Utilizing an agile/scrum methodology, I delivered rapid results and worked closely with project business and technical staff to capture and validate integration and architecture requirements. My role extended to supporting the Salesforce.com platform, managing workflows, and continuously improving the CRM platform. I leveraged CRM best practices to drive adoption and enhance the internal customer experience.As the liaison to the Global Salesforce.com team, I enabled North America sales enablement initiatives. I coordinated with IT, Salesforce.com, and other vendors to ensure smooth platform performance. Additionally, I maintained key system metrics to track trends in usage, adoption, and data integrity, and trained end-users. As a system administrator for Salesforce.com CRM, I was responsible for maintaining contacts/relationships, accounts, opportunities, dashboards, and reports, ensuring system reliability.

Lexington, Kentucky, Us

• Managed a full development staff of 15+ developers onshore and offshore• Completely implemented an offshore development team of 10 members• Fully integrated a support team to manage defects and deployment activities• Implemented a tightly governed process for deploying code and configuration changes between our sandbox and production environments• Developed technical architecture design documentations for our Front Office environment across all applications • Worked in an Agile/Scrum methodology• Technically lead business process delivery workshops• Planned and established cutover activities along with ongoing support process

Lexington, Kentucky, Us

• Lead and facilitated meetings with key business stakeholders• Gathered and documented complex business requirements• Created functional specifications in the form of user stories and developed test scripts• Worked with development team on a daily scrum methodology to deliver results• Provided and maintained key training material to meet the needs of the end users• Lead sprint review demonstrations back to key stakeholders

Lexington, Kentucky, Us

• Setup and tested all new trading partners• Maintained and updated requirement changes from trading partners• Full in depth knowledge and understanding of EDI Standards (EDIFACT, ANSI X12, Tradacom)• Developed functional specs and worked with developers to implement changes requested by key business stakeholders• Managed offshore administrative team in Cebu, Philippines that was primarily responsible for day to day monitoring of EDI transactions including SAP IDocs

Computer Science

Education record