Jennifer Warren Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Greater Denver Area

Provide excellent customer service to employees and public by greeting and assisting walk-ins and incoming phone callsOrder and review background screenings as requested. Follow up as situation facilitatesJD Edwards data entry of new hires, terminations, and all other types of HR-related transactionsManage Laser fiche HR electronic employee files and set up bar codes sheets for new hires and former employeesIssue ID badges to new hires/rehires/contractorsVerbal and written verifications of employment; assist outside agencies seeking to review current and former employee filesSpecial projects as assigned

Denver, Co

Employee Compliance• Ensured compliance of employee credentials for over 40k licensed or certified employees to mitigate company risk • Input and audited newly hired employee credentials, average of 150 per week• Cleaned data and provided accurate monthly reports to leadership and facility administrators regarding upcoming and overdue credentials• Successful completion of annual MVR project by partnering with employees and managers to ensure compliance of company vehicle policyCustomer Service/Employee Relations• Managed team email in box and responded to questions and/or requests in a timely and professional manner• Provided excellent customer service to inbound phone calls from employees, facility administrators and leadership• Partnered with adjudication team to ensure employee/candidate credentials complied with state and federal regulations

Team member of a new centralized on-boarding project. This involved a high level of customer service to candidates and hiring managers. Utilized HireRight, e-Screen, MS Access and Taleo.

HRIS/HR Administration• Updated HRIS Oracle system and primary point of contact for personnel change actions and successful interpretation of difficult actions• Developed Oracle data entry manual for training of new HR staff utilizing visuals and detailed outlines• Trained five new HRIS staff members in Oracle and HR processes and procedures• Acquired and managed service award program and implemented new processes to increase accuracy from 80% to 97%• Generated and distributed monthly Oracle hire and termination reports and other reports as requested and/or required• Timely and accurately processed severance packages in accordance with company policies and developed severance tracking system• Articulated company policies and procedures to employees, managers and administrative staff seeking clarification regarding new hires, terminations, payroll and benefits