Jenny Chiang Email & Phone Number

Woking, Gb

Woking, Gb

West Byfleet, England, United Kingdom

West Byfleet, Surrey, United Kingdom

Coordinate telecom project from design to build. Manage design team diaries. Liaise with design engineers, build managers and subcontractors to arrange site meetings/surveys and arrange access with site providers and their agents, as well as producing/collating RAMS and submit client permits request to access sites.Keep client updated with site progress, and inform them when survey reports and drawings are issued and uploaded to client portals. Host daily morning and EOD calls for design team to run through tasks for the day. Manage CAD team instructions and schedule to assist forecasting. Keep track of design progress by running weekly forecast report, and weekly calls with design engineers to update forecasts and update database with latest status and information. Produce weekly and monthly performance report to measure designers’ performance on output, forecasts and actual, and SLA’s.Forecast monthly design revenue. Request client PO’s, and send out weekly GRN report to request GRN from client for invoicing. Raising and GRN’ing subcontractor PO’s.Issue weekly design and build programme of works, and track monthly man hours of all subcontractors.

London, United Kingdom

A cross-border e-commerce for the Chinese shoppers seeking Western luxury goods. Responsible for developing, testing, and implementing marketing and product strategy to reach, engage and grow target audience. Setup both Western and Chinese social media platforms. Developed and manage content sharing process, as well as run social activity and campaigns on Mihaibao website and across all social media platforms to ensure constant update frequency to increase number of followers, website traffic and conversion rate, and measuring digital marketing analytic results. Managing the marketing team to ensure smooth running in the marketing activities.Responsible for preparing employment agreement and confidential agreement, on boarding and giving induction to the new employees, as well as headhunt for new vacancies.Assist in website, iOS app and Android app content development and Chinese translation, as well as creating contents for SEO natural search and backend support. Assist in logistics operations for order placement, booking collections, preparing commercial invoice and customers delivery.

London, United Kingdom

Worked on a real estate platform, Young Funding (www.youngfunding.co.uk). Assist in data entry of property information, publishing news articles on the company website and other forms of Chinese social media network, such as Weibo & WeChat and interacting with potential customers and cooperate partners. Increased in number of followers on social media platforms and increased traffic to the website.Produced employee handbook and sales process documents such as real estate developer agreement, property reservation form, commissioned currency exchange declaration form, sales transaction confirmation form and customer subscription form. This ensured a smooth running of the sales process with standard operating procedure.

London, United Kingdom

Working for luxury brands, such as Ermenegildo Zegna, Christian Louboutin and Chanel in Harrods, providing excellent customer service and building customer relationships.

London, United Kingdom

Bespoke Handmade Jeweller - homingli.co.ukAssisting in photo shoot production, and helping the designer with business planning, financial budgeting, product pricing and market research with a written business plan to execute establishing the brand.

London, United Kingdom

Ensured operational efficiency with re-stocking and maintaining the standard of visual merchandising, and provided excellent customer service.

London, United Kingdom

Freelance support and assist in identifying, building lists of websites for potential target market, to contact and maintain partnerships for Internet viral marketing projects. Campaigns worked on: Samsung Mobiles, Heineken Legendary Football

Master Of Arts (Ma), Fashion Business Management

Master Of Arts (Ma), Marketing Management

Bachelor Of Science (Bsc), Management

Education record