Jerry Crabtree is a Vice President Collections and Loss Mitigation at Bank of Oklahoma. He possess expertise in process improvement, call centers, management, leadership, banking and 20 more skills. Colleagues describe him as "Jerry is a professional and strategic minded leader who has the capacity to drive change and organizational improvement to improve results. Jerry has solid analytical skills and people development skills. He is articulate and can package and present information clearly and in a concise manner. If presented with the opportunity, I would most certainly hire Jerry onto my team." and "I had the opportunity to work with Jerry in his role as V.P. Department Manager – Fraud Prevention Group. Shortly after joining our team, Jerry was able to demonstrate his Operations leadership ability by reducing case inventory in two functional groups by strategically realigning resources and streamlining workflow delivery of fraud cases. Jerry is actively engaged with staff at all levels and does an excellent job of balancing the needs of the business with those of his employees, resulting in highly motivated employees who perform at optimum levels. Jerry has a unique ability to manage through difficult transitions. He understands and provides critical analysis regarding “the tough decisions” while maintaining superior leadership. This was clearly demonstrated when the organization made a strategic decision to close the Tulsa site. Not only was Jerry able to keep morale up in the Tulsa center through the site closure, productivity actually increased and overall prevention numbers remained consistent to previous year results. Jerry’s support of the new Operational Management team was critical to the success of the transition. His continued work with the Fraud Operations team introduced capacity planning for new areas of the Fraud Operation and provided key support in ensuring process flows were well documented for all Fraud Prevention functions."