John Williams, M.Ed., Pmp Email & Phone Number

• Member of the PDQS Leadership Team setting strategies to achieve long-term goals & objectives for PD.
• Lead a team of Senior Training Designers and Training System Specialists to: o Ensure best-in-class training programs are designed and implemented for relevant GCP/GVP regulations and related Controlled Documents, such.
• Establish and maintain a strong purpose-built network of key business stakeholders to ensure PDQ is providing efficient, effective, value added controlled documents and training.
• Partner to support corrective and preventive actions (CAPAs) resolution for inspection/audit findings.
• Work in close collaboration with supported functional areas and key business stakeholders to proactively identify needs and areas for improvement.

• Created the PTR Learning and Development (L&D) 2020 strategic roadmap.
• Developed and managed the PTR L&D department’s project portfolio and resource capability map.
• Established measuring training effectiveness for PTR using practical and established Kirkpatrick L1-L4 metrics.
• Coached and mentored staff as appropriate; served as an expert resource and partner for PTR on matters of human performance improvement.
• Managed L&D vendor relations and contracts.
• Reviewed training deliverables for adherence to instructional design principles and established templates and standards.

San Ramon, CA, 94583

• Co-led the Codes, Standards, and Training (CS&T) end-to-end process improvement initiative. This resulted in a new project intake method, risk-based project prioritization model, enhanced user-based document management.
• Translated the gas organization's business strategies into the CS&T project portfolio to realize company benefits and results.
• Continuously improved and maintained the system and process by which all requested projects are measured by their projected business value.
• Managed the CS&T integrated project portfolio for all phases of gas guidance documents, training, and qualifications.
• Collaborated with project managers to ensure alignment and realize project and business objectives.
• Oversaw project portfolio performance (schedule, budget, scope, and quality).

San Francisco Bay Area

• Established a new department for PG&E to ensure legal defensibility and improve business operations through valid and reliable multi-tiered evaluations and data analysis.
• Managed and coached a team of professionals focused on measuring training effectiveness.
• Partnered with leadership throughout PG&E to identify and analyze trends and gaps using cross-functional correlated data with diverse performance improvement goals.
• Designed the department’s strategic 4-year plan, team model, processes, quality standards, and service level agreement.
• Co-authored data-driven, criterion-referenced, and psychometrically sound processes and templates to ensure reliable, valid, and fair performance evaluations.
• Led the effort to enhance the PG&E performance analyses process which identifies business need, business goals and metrics, solution recommendations, and project value/impact.

San Francisco Bay Area

• Led a large, dynamic department developing performance improvement solutions.
• Hired and managed the Gas Curriculum Development team to design best-in-class learning.
• Represented PG&E Academy on various committees which created and guided training, company guidance document, employee qualification, and human performance improvements.
• Managed a $6M+ development budget approving contract labor and expense invoices by way of a self-designed budget management template.
• Established and maintained relationships with contractor vendors to ensure quality resources were hired, on-boarded, and skill sets were aligned to work assignments.
• Initiated, developed, and maintained healthy working relationships with key stakeholders at all levels of PG&E to ensure business needs and project success.

San Francisco Bay Area

• Established the PG&E Academy Curriculum Development department, a centralized learning and development model using proven Instructional Systems Design (ISD) processes and best practices. Learning organization.
• Conducted performance analyses to pinpoint clients’ needs and level-set solution impact expectations.
• Facilitated task analyses documenting and aligning work performance criteria and learning objectives.
• Project managed Gas and Electric curriculum development initiatives with varying timelines and deliverables; ensured they were completed on time, on target, and on budget.
• Co-developed all department tools, templates, quality assurance and control, and standards.
• Co-authored the Curriculum Development department job functions and descriptions.

San Francisco Bay Area

Managed campus IT training, ensuring quality training for student, staff, and faculty career development.Program Manager: oversaw all training projects. Trained, scheduled, and evaluated instructors. Assessed training program by way of formative and summative evaluations, training statistics, and performance improvement consultation. Produced and.

Master’S Degree, Education - Instructional Technologies

Sports History

Activities and Societies: Vice President of Phi Alpha Theta (American national honor society of history - minimum GPA of 3.1 in History.

B.A., History

Activities and Societies: (1) Golden Key (international honour society - top 15 percent of college and university students) (2) Phi Alpha.

Business

Activities and Societies: (1) Starting Shortstop for Monash University baseball team (2) Starting Power Forward for Monash University.

Business