Jeremy Dewitt Email & Phone Number

During my role over here, I oversaw day-to-day operational activities such as P&L management of cross-functional departments including revenue-generating departments (housekeeping, licensed Starbucks, gift shop, refreshment centers). In addition to this, I conducted audits, gathered/analyzed data, reviewed performance, and directed reporting to senior management. Furthermore, I propose alternative solutions for critical issues to facilitate decision-making processes. I also served as an Interim Chief Engineer and initialized new projects to streamline business operations. Moreover, I ensured overall cleanliness and sanitization of the hotel property. One of my key responsibilities was to act as a Property Champion for multiple software packages. I also administered three managers, seven supervisors, and over 40 line-level hourly associates in the organization.Some of my key accomplishments during this role include:• Planned and managed all QA efforts of hotel property; increasing YOY audit by 8 points.• Delivered extensive leadership support and achieved "Manager of the Quarter" award.• Optimized and executed daily operation of a property-wide work order/inventory system, reducing guest request wait times by 30%.• Led procurement initiatives for several departments resulting in savings of between 5 and 15%.• Introduced a new housekeeping incentive and inspection program; increasing cleanliness rating by 10% within a year.

While working over here, I headed end-to-end operations of the store and exceeded revenue/budget targets within a year. It was me who fostered strong and productive relations with district and regional Starbucks management to optimize business workflows.Some of my key contributions during this tenure includes:• Formulated and implemented strategic initiatives as well as partnered with local groups to promote cooperative community service initiatives; enhancing customer satisfaction by 10 points in a year and by 16 points within 18 months.• Ensured operational compliance with both Starbucks and Westin standards.• Initialized the implementation of company programs by developing various action plans as well as directed and motivated store team to implement action plans to meet organizational objectives.Constantly reviewed store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

Courtyard By Marriott Memphis Park Avenue

Marriott Memphis Downtown

Residence Inn Memphis East

Residence Inn Memphis East