Officer Application Support
Current
Sep 2023 - Present
AeroLeads people directory · profile
Jawad Khan Email & Phone Number
Enterprise Application Management | OBDX APPS | Application Support | Oracle E-Business Suite | Digital Payments | Digital Banking | MPG RAAST | WhatsApp Banking
at
Allied Bank Limited
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Enterprise Application Management | OBDX APPS | Application Support | Oracle E-Business Suite | Digital Payments | Digital Banking | MPG RAAST | WhatsApp Banking
Location
Pakistan
Company size
Who is Jawad Khan? Overview
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Quick answer
Jawad Khan is listed as Enterprise Application Management | OBDX APPS | Application Support | Oracle E-Business Suite | Digital Payments | Digital Banking | MPG RAAST | WhatsApp Banking at Allied Bank Limited, a with 4568 employees, based in Pakistan. AeroLeads shows a matched LinkedIn profile for Jawad Khan.
Jawad Khan previously worked as Officer Application Support at Allied Bank Limited and Senior Officer IT OMC/NOC at Zong Cmpak Ltd. Jawad Khan holds Bachelor'S Degree, Computer Software Engineering from Iqra University Islamabad Campus.
Company email context
Email format at Allied Bank Limited
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Allied Bank Limited
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Profile bio
About Jawad Khan
An Energetic tech professional adept at diagnosing and resolving technical issues faced by end users or within an organization. I possess strong problem-solving skills, knowledge of hardware and software systems, and excellent communication abilities. My role involves providing timely and effective assistance, Often remotely, to ensure seamless functioning of various technologies. I analyze reported problems, offer guidance, and create detailed documentation for common issues and solutions. They play a vital role in enhancing customer satisfaction by ensuring products or services operate at optimal levels, ultimately contributing to a positive user experience and business success.
Listed skills include Programming, Data Structures, Microsoft Office, Microsoft Excel, and 9 others.
Current workplace
Jawad Khan's current company
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Allied Bank Limited
9 roles
Jawad Khan work experience
A career timeline built from the work history available for this profile.
Senior Officer It Omc/Noc
• Managing day to day level-1 MFS IT Operations (Application & Reporting, Infrastructure, Network, Databases) of Mobile Financial Services Technology Platforms.• Responsible for carrying out smooth Level-1 operations pertaining to Mobile Financial Services Technology Platforms, Products and Services such as but not limited to Core Wallet Platform, Mobile App(s), Web Portal(s), Biometric Related Services, Payment Gateway, MFS Website etc.• Responsible to serve as the first point of contact for customers seeking technical assistance over phone/email/WhatsApp/ticketing tool etc.• Responsible for 24/7/365 monitoring of Applications & Infrastructure using deployed tools & technologies like OpenNMS, Grafana, ELK, and Nagios etc.• Primarily responsible for timely response to issues/complaints received from primary touchpoints i.e. IT NOC/OMC, Customer Care, S&D, Business Teams and resolve the issues at Level-1 within agreed TAT.• Responsible for escalation of issues to Level-2/Vendor as per defined TAT and follow up promptly till the issue resolution.• Responsible for identifying the nature of issues and opening/closure of tickets/issues towards Level-2/relevant vendor(s), and ensure swift follow-up ensuring compliance to OLA’s/KPI’s.• Responsible for intimation to relevant stakeholders Internal & External for the deployment of changes/downtime on production platforms.• Formulate, improve and ensure implementation and practice of Policies and Procedures like Incident Management, Service Level Management, Complaint Management, and Escalation Management.• Assist Lead MFS Operations in the formulation of Daily, Weekly, and Monthly Operational Reports, Dashboards pertaining to Technology Platform(s) Performance, Downtime/Outages/Degradations, Complaints Resolution and Deployment Activities etc.• Responsible for raising, following up and resolution of issues with external partners/integrators like NADRA, SMSC, USSD, CRM, 1-link, Trust Banks etc.
Feb 2022 - Sep 2023
It Engineer
Jnet Biologics Pvt Ltd
Note: This company has closed its operations. Installation and troubleshooting of software systems of the company.
Nov 2018 - Feb 2022
Intern
Tdevs
Oct 2018 - Nov 2018
Bss It Intern
Aug 2018 - Sep 2018
Teaching Assistant
Worked as a teaching assistant under a doctorate for course human computer interaction.
Sep 2017 - May 2018
Student Ambassador
Sep 2017 - Dec 2017
Event Head
Tectiqs
Sep 2016 - Dec 2017
Mar 2016 - Apr 2016
Team & coworkers
Colleagues at Allied Bank Limited
Other employees you can reach at abl.com. View company contacts for 4568 employees →
JK
Junaid Khan
Colleague at Allied Bank LimitedPakistan
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TI
Taimoor Ishtiaq
Colleague at Allied Bank LimitedPakistan
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HS
Hassan Saeed
Colleague at Allied Bank LimitedIslāmābād, Pakistan
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RM
Reem Manzoor
Colleague at Allied Bank LimitedLahore District, Punjab, Pakistan
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AA
Aruna Amjad
Colleague at Allied Bank LimitedLahore, Punjab, Pakistan
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MA
Munwar Ahmed
Colleague at Allied Bank LimitedKarachi South District, Sindh, Pakistan
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YM
Yasir Mushtaq
Colleague at Allied Bank LimitedPakistan
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SN
Salman Nawaz Warriach
Colleague at Allied Bank LimitedGujranwala, Punjab, Pakistan
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ZU
Zafar Ullah
Colleague at Allied Bank LimitedMiān Channūn, Punjab, Pakistan
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KA
Kazim Ali
Colleague at Allied Bank LimitedKarachi Division, Sindh, Pakistan
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Junaid Khan
Colleague at Allied Bank LimitedPakistan
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TI
Taimoor Ishtiaq
Colleague at Allied Bank LimitedPakistan
View →
HS
Hassan Saeed
Colleague at Allied Bank LimitedIslāmābād, Pakistan
View →
RM
Reem Manzoor
Colleague at Allied Bank LimitedLahore District, Punjab, Pakistan
View →
AA
Aruna Amjad
Colleague at Allied Bank LimitedLahore, Punjab, Pakistan
View →
MA
Munwar Ahmed
Colleague at Allied Bank LimitedKarachi South District, Sindh, Pakistan
View →
YM
Yasir Mushtaq
Colleague at Allied Bank LimitedPakistan
View →
SN
Salman Nawaz Warriach
Colleague at Allied Bank LimitedGujranwala, Punjab, Pakistan
View →
ZU
Zafar Ullah
Colleague at Allied Bank LimitedMiān Channūn, Punjab, Pakistan
View →
KA
Kazim Ali
Colleague at Allied Bank LimitedKarachi Division, Sindh, Pakistan
View →
1 education record
Jawad Khan education
-
Iqra University Islamabad Campus
FAQ
Frequently asked questions about Jawad Khan
Quick answers generated from the profile data available on this page.
What company does Jawad Khan work for?
Jawad Khan works for Allied Bank Limited.
What is Jawad Khan's role at Allied Bank Limited?
Jawad Khan is listed as Enterprise Application Management | OBDX APPS | Application Support | Oracle E-Business Suite | Digital Payments | Digital Banking | MPG RAAST | WhatsApp Banking at Allied Bank Limited.
Where is Jawad Khan based?
Jawad Khan is based in Pakistan while working with Allied Bank Limited.
What companies has Jawad Khan worked for?
Jawad Khan has worked for Allied Bank Limited, Zong Cmpak Ltd, Jnet Biologics Pvt Ltd, Tdevs, and Jazz (Previously Known As Mobilink).
Who are Jawad Khan's colleagues at Allied Bank Limited?
Jawad Khan's colleagues at Allied Bank Limited include Junaid Khan, Taimoor Ishtiaq, Hassan Saeed, Reem Manzoor, and Aruna Amjad.
How can I contact Jawad Khan?
You can use AeroLeads to view verified contact signals for Jawad Khan at Allied Bank Limited, including work email, phone, and LinkedIn data when available.
What schools did Jawad Khan attend?
Jawad Khan holds Bachelor'S Degree, Computer Software Engineering from Iqra University Islamabad Campus.
What skills is Jawad Khan known for?
Jawad Khan is listed with skills including Programming, Data Structures, Microsoft Office, Microsoft Excel, Microsoft Word, Database Design, Mobile Application Development, and Microsoft Powerpoint.
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