IT Operations Associate, Wells Fargo Phoenix AZ Configuration Center /Phoenix, Arizona September 2023-Present40 hours weekly• Maintained and updated configuration control item inventory.• Prepared and reviewed configuration item state documentation.• Verified controlled item configuration through periodic audits.• Maintained and monitored software and hardware configurations for classified networks.• Supervised change requests and implementation processes for selecting controlled items as required.• Designed developed and implemented configuration management and changed control programs.• Reviewed all process policy statements training manuals and relevant supporting documentation.• Handled change order processing for systems hardware software and related equipment.• Created Reports, graphs, and presentations for the internal team• Identified various models and the correct way to fulfill any PC request for all the lines of business within Wells Fargo• Matched power supplies and peripherals with Line of business requests. Prepared PC's• Palletized devices from HP, Dell, and Microsoft, including proper labeling, and receiving into our internal system of record all the serial number devices with strict attention to detail.• Performed data analysis using database query tools Validate system configuration and reported any issues.• Executed defect management strategies, including issue tracking and system configuration verification strategies. Distribution

• Verifies counts and performs a casual inspection on all types of incoming receipts• Repalletizes as required to accommodate available storage locations• Performs receipts of inventory and non-inventory goods via RF scanning device or PC Terminal• Apply put away labels and prepare receipts for storage• Package Products for sale to after-market customers• Executed the use of internal router information

Answered, scheduled, and responded to reservation calls at specific times and locations• Cleaned and maintained vehicle and assessed vehicle for damage after each shift• Coordinated efficient routes to avoid delays and optimize schedules• Achieved consistent safety targets by adjusting driving to different road and traffic conditions and avoiding dangerous driving actions• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs• Maintained five-star customer service ratingDelivering Food to Customers through Uber Eats.

Drive Individuals to their destination

Worked with company Samsung phones to operate the UPS MDA app or mobile delivery app for my deliveries for UPS.Seasonal Personal Vehicle Driver Williamsport, PAProvided quality customer service to all clientsExecuted deliveries as quickly and efficiently as possibleAlways operating the Vehicle in a safe and responsible manner under all weather conditionsFollowed UPS identification standardsCommunicated with UPS logistics center frequently throughout the workdayEnsured detailed logs were kept updated and valid information was recorded to reduce errors

• Assisted in managing the planning and development and or construction process for all new telecommunication facilities and modification projects to existing facilities• Participated in or conducted project reviews with stakeholders as necessary to perform ongoing assessments on the progress of projects• Supported project managers in managing schedules and milestones• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion• Investigated and corrected or escalated project problems• Met customer satisfaction in support of the T-Mobile engineering network• Assists upper-level project manager to provide oversight, tactical input, expertise communication, quality control, training, reporting and general administrative support between Regional Development Team markets and, other regional groups and FSC