As a customer success centric COO at one of the largest cloud infrastructure providers in Chicago, I am responsible for the success of the following teams: Implementation & Sales Engineers, System Administrators, Data Center Operations, and Management. Working closely with our CEO, CTO, CFO and the VP of Marketing, we are constantly evolving the capabilities of the company. Success is properly interpreting and executing on the needs of our customers.

Tasked with rebuilding the System Administration and Data Center Operation teams as an interim responsibility before moving into the COO role. This allowed me to gain deep insight into everyday operational duties and better understand our customers.

As WiredTree's Vice President of Operations, my goals have only expanded. I have the freedom to provide guidance and direction like never before. What a fantastic year it has been for growth, releasing new products, acquiring new talent, reaching #254 on the Inc. 500 and much more. We have a fantastic team and I cannot wait to see what is around the corner.

As WiredTree's General Manager, I am responsible for guiding all levels of staff to the highest level of effectiveness. I work closely with other WiredTree managers to identify and solve issues before they become problems. Always ready to jump into a ticket to take care of a client if needed. We are never above or below any responsibility.My individual responsibilities also include Customer Service, Sales, hiring, firing, planning, foresight, communication, understanding and compassion.As part of my new position, I have also appointed myself grandmaster of pinball repair for the office pinball machines.My goal always has been and always will be productivity through harmony.

I am the Customer Service / Support Manager at WiredTree Inc. My responsibilities include maintaining the highest level of client service in our industry, new employee hiring, training, guiding & implementing new projects, sales and much more.If you love what you do and you own a nice chair, it becomes difficult to go home at the end of the day. My goals and daily responsibilities inspire me.

Founder of the original FlashFlashRevolution, Inc. A vast online game and a social network consisting of over 1.8 million registered members. Forged business relationships with Sony, Epic, BMG, Geffen, NBC, Universal, Warner and numerous affiliates. Provided interactive content for some of the most popular artists in the world. Managed staffing within the U.S., Europe, Australia. Success led to a separately funded startup (Rithum) in Los Angeles. I also developed a majority of the gameplay engine, multiplayer java code and Linux backend systems.

Within the first year, I was managing 10 part-time/full-time employees for various projects. Combining my business, artistic, and technical sides, we delivered groundbreaking interactive 3D sales tools for large global corporations such as Molex. My work at SLS earned me the first-ever Gold Philo award for animation along with numerous awards from ITVA and other associations. Our work was featured everywhere from the NASDAQ display in Times Square to interactive presentations on business cards.